Leasing Professional

Greystar•Charlotte, NC

11d•$19 - $21

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. It performs activities related to leasing to new residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. The role also responds to resident and client/owner concerns and works with the maintenance team to help ensure apartments and community spaces are ready and appealing. The position requires the ability to work a flexible schedule, including taking call during evenings, weekends, and holidays. Rare or regular travel may be required to assist other properties, attend training classes or business meetings, or otherwise support the position’s responsibilities. The hourly range is $19.00–$21.00. Additional compensation may include eligibility for bonus programs, depending on role and performance.

Requirements

Hold all licenses and/or certifications required by state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Responsibilities

Perform sales and leasing activities to achieve community revenue and occupancy goals, including qualifying prospects, conducting tours, processing applications and screenings, preparing lease and move-in documents, and facilitating move-in and lease signing.
Inspect apartments before move-in and coordinate outstanding readiness items with the maintenance team.
Monitor market and competitor conditions and develop and implement marketing plans to sustain occupancy, following community policies on concessions, specials, and other programs.
Design and carry out marketing activities to generate traffic, including resident referrals, employer outreach, internet marketing, and community-specific campaigns.
Use on-site property management software to track availability, record traffic and leasing activity, manage resident and prospect data, and capture relevant demographic information.
Maintain community and show-unit standards by inspecting tour areas, reporting maintenance needs, merchandising models and amenities, and preparing the leasing office for daily activity.
Follow up with prospects and new residents to support satisfaction and finalize leasing or renewal decisions.
Support the lease renewal program by preparing renewal documents, contacting residents ahead of move-out dates, and ensuring documents are signed and implemented on time.
Respond courteously and promptly to resident and client/owner concerns, resolve problems, and document or route requests to appropriate individuals.

Benefits

Competitive medical, dental, vision, disability, and life insurance; low-cost or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure, and a birthday day off is available after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
May be eligible for weekly, monthly, and/or quarterly bonus programs for onsite property positions.