Leasing Professional

CLS Living•Houston, TX

12d

About The Position

CLS Living is hiring a Leasing Professional to deliver customer service to prospective and current residents and help create a welcoming, professional office environment. The role supports the property’s leasing, marketing, resident experience, and administrative operations, while contributing to occupancy goals and the upkeep and presentation of the community. The Leasing Professional works with managers and other team members to keep property information and digital marketing current, follow up with prospects, process leases, and support renewal programs and resident events. The role may also provide coverage for colleagues and assist with after-hours emergencies as needed. The posting describes a fast-paced, hands-on environment and seeks someone who takes ownership, approaches challenges with professionalism, and looks for ways to improve resident satisfaction and property performance. CLS Living describes its culture as positive, creative, and focused on continuous growth. It is an Equal Opportunity Employer and conducts criminal background and drug screening.

Requirements

Two to three years of experience in a sales or customer service role.
Excellent written and verbal communication skills.
Strong organization and analytical skills.
Intermediate to advanced skills in Microsoft Office Suite and Entrata software.
Exceptional customer service skills.
Ability to market and sell the community.
Excellent time management and ability to prioritize work.

Responsibilities

Assist with maintaining and improving property curb appeal and cleanliness.
Support managers in developing and executing annual marketing plans and utilizing potential marketing avenues.
Follow up with prospects daily, identify obstacles, and work to close leases.
Maintain current, thorough knowledge of the property and competitive market through research and networking.
Collaborate with managers to establish, implement, and monitor leasing goals and renewal programs to meet occupancy targets.
Keep the office, common areas, grounds, and model units clean and professional.
Provide coverage for other team members and assist with after-hours emergencies as needed.
Keep the website, listing sites, social media, and marketing materials current, professional, and engaging.
Monitor digital platforms and promptly report issues or opportunities for improvement to management.
Assist managers in planning, advertising, and managing resident functions and community events.
Coordinate on-campus advertising events and build partnerships with schools and student organizations.
Network with local student housing professionals and competitors to stay informed about market trends and build relationships.
Promote positive relations with residents, parents, staff, and the broader community while enforcing company policies and standards.
Spend time on campus and in local businesses to foster cross-advertising and strengthen community ties.
Keep property management software accurate and up to date.
Perform lease processing, administration, and related administrative tasks.