Leasing Professional

Southern Management Companies•Baltimore, MD

About The Position

We are seeking a high-energy, results-driven Leasing Professional with a proven track record of meeting sales goals and driving occupancy. The role involves generating and converting leads, building community partnerships through creative outreach, and delivering exceptional customer service to current and prospective residents. Saturday availability is required. Leasing Professionals serve as brand ambassadors for their communities, bringing people and apartment homes together. They are energetic and compassionate, with sales expertise and a passion for building relationships.

Requirements

High school diploma or GED.
Experience in leasing, sales, customer service, retail, or hospitality.
Sales aptitude and attention to detail.
Flexibility in a fast-paced environment.
Excellent written and verbal communication skills.
Strong organizational capabilities.
Competence with Microsoft Word and Excel.
Proficiency using the internet for marketing, advertising, and sales-related purposes.
Ability to demonstrate behaviors that cultivate a positive professional culture.
Saturday availability.

Nice To Haves

Experience with Yardi products.

Responsibilities

Build positive relationships with team members, customers, and vendors.
Manage the leasing process from first contact through move-in.
Follow up with prospective residents who do not rent during their first visit.
Meet or exceed traffic, application, move-in, wait-list, and conversion-ratio goals.
Complete leasing paperwork and processes in accordance with internal quality-control procedures.
Inspect apartments and the community to ensure product quality.
Conduct new-resident move-in orientations.
Conduct outreach marketing.
Contribute to community and company engagement efforts.
Perform other duties as assigned by a manager or supervisor.