Leasing Professional

Southern Land Company Careers•Northglenn, CO

9d•Onsite

About The Position

Southern Land Company is seeking a full-time Leasing Professional to join its team at Arden Karl’s Farm in Northglenn, Colorado. The role focuses on apartment leasing and customer service, including professionally presenting the property and apartments, supporting prospective and current residents, and processing leasing applications. The successful candidate will have strong organizational and communication skills, excellent attention to detail, and the ability to work independently. The pay rate is $23–$25 per hour, based on experience. Arden Karl’s Farm is a multifamily community within the Karl’s Farm Development, with 385 townhomes and apartment homes ranging from studios to three bedrooms. Community amenities include a resort-style pool and spa, dog park, fitness center, yoga studio, outdoor dining room and gas grills, and bike storage. The position includes participation in at least one after-hours event per month. Southern Land Company is a national real estate development and construction firm with in-house planning, architecture, design, construction, marketing, and resident experience professionals. The company develops residential communities as well as retail, office, and recreation properties. It describes its workplace as inclusive and offers a competitive compensation and benefits package. The company is an Equal Opportunity Employer and a Drug Free Workplace.

Requirements

High school diploma or equivalent.
Prior sales, customer service, or leasing experience.
Fair Housing Training.
Strong working knowledge of Microsoft Office.
Ability to keep sensitive information highly confidential.
Excellent written and verbal communication skills.
Strong, pleasant telephone and interpersonal skills; ability to deal professionally with clients, vendors, and coworkers by phone and in person.
Excellent organizational and time-management skills, initiative, good judgment, urgency, attention to detail, and ability to carry multiple projects through to completion.
Ability to work independently, prioritize work, and ask for clarification when necessary.
Ability to work under pressure with tight time constraints and manage frequent interruptions, unresolved situations, frequent change, delays, or unexpected events.

Nice To Haves

College degree preferred.
Experience with YARDI is a plus.

Responsibilities

Greet prospective residents, determine their needs and preferences, and present the property and apartments professionally, explaining features and benefits.
Complete reporting requirements, including outreach marketing, traffic reports, daily checklists, and maintenance of the Customer Relationship Management System (CRM) and Property Management System (PMS).
Assist with resident retention programs, resident appreciation days, and special functions; participate in at least one after-hours event per month.
Enter prospect, applicant, and resident information and activity into the CRM, including communications, demographics, needs, apartments shown, calls, and visits.
Process lease applications, collect proof of income, obtain management approval, and notify prospective residents of results within 24–72 hours.
Schedule lease pre-signing within 72 hours after approval notification.
Schedule move-in appointments and freight elevators.
Prepare miscellaneous resident communications as needed.
Assist with monthly advertising review updates and maintain the advertising binder.
Conduct business in accordance with company policies and procedures and applicable laws, including Fair Housing, the Americans with Disabilities Act, and the Fair Credit Reporting Act.