Leasing Professional-Part time

CLS Living•Harrisonburg, VA

10d

About The Position

CLS Living is seeking a part-time Leasing Professional to provide excellent customer service to prospective and current residents and help maintain a welcoming, professional office and community. The role supports property marketing, leasing, resident relations, property presentation, and administrative operations. The Leasing Professional works closely with property managers to meet occupancy goals, promote the community, and create a positive resident experience. The listed activities may not be all inclusive.

Requirements

Two to three years of experience in a sales or customer service role.
Excellent written and verbal communication skills.
Strong organizational and analytical skills.
Intermediate to advanced skills in Microsoft Office Suite and Entrata software.
Exceptional customer service skills.
Ability to market and sell the community.
Excellent time management and ability to prioritize work.

Responsibilities

Help maintain the property's curb appeal and cleanliness, contributing wherever possible.
Assist managers with implementing and maintaining an annual marketing plan and identifying marketing opportunities.
Follow up with prospects daily, record follow-up activity, and communicate ways to address obstacles and close leases.
Maintain knowledge of the property and competitors through ongoing market research.
Work with the manager to establish, implement, and monitor leasing goals and renewal programs to meet occupancy requirements.
Clean the office, common areas, grounds, and apartments as needed to maintain a professional and inviting appearance.
Fill in for other positions when necessary and assist with after-hours emergencies.
Keep the website, listing sites, social media, and marketing materials current, professional, and appealing; monitor platforms and report concerns or improvement opportunities to the manager.
Assist managers in planning, advertising, and managing resident events.
Coordinate advertising events on campus and build partnerships with schools and student programs.
Network with student housing professionals, monitor competitors, and build relationships with industry professionals.
Help managers maintain positive relationships and a strong reputation with the school and community.
Promote harmonious relations among residents, parents, staff, and the surrounding community while enforcing company policies and standards.
Conduct outreach on campus and at local businesses to support cross-advertising and positive relationships.
Keep property management software accurate and up to date.
Process leases and perform related administration and other administrative duties as needed.