Leasing Professional-Part time

CLS Living•Harrisonburg, VA

12d

About The Position

CLS Living is seeking a part-time Leasing Professional to provide customer service to prospective and current residents and help maintain a professional, welcoming office and community environment. The role supports leasing, marketing, resident relations, property administration, and community outreach. The position involves working with Managers to meet occupancy goals, maintain accurate property information, promote the community, and contribute to an exceptional resident experience. The listed activities may not be all-inclusive.

Requirements

Two to three years of experience in a sales or customer service role.
Excellent written and verbal communication skills.
Strong organizational and analytical skills.
Intermediate to advanced skills in Microsoft Office Suite and Entrata software.
Exceptional customer service skills.
Ability to market and sell the community.
Excellent time management and ability to prioritize work.
Ability to work in a fast-paced, hands-on environment and approach challenges professionally and with integrity.

Nice To Haves

A passion for mentoring and team building, with an investment in the growth and development of others.
Ability to act as an ambassador of CLS Living’s culture with energy, pride, and leadership.
Personal drive to excel, grow within the company, and take ownership of the role.
Entrepreneurial spirit and interest in finding innovative ways to improve operations, resident satisfaction, and property performance.
Solutions-first mindset.

Responsibilities

Help maintain the property’s curb appeal, cleanliness, and professional appearance, including cleaning the office, common areas, grounds, apartments, and model as needed.
Assist Managers with implementing and maintaining an annual marketing plan, using marketing avenues and sharing new ideas.
Follow up with prospects daily, record follow-up activity, identify obstacles, and communicate ways to close deals.
Maintain knowledge of the property and competitors through market research.
Work with the Manager to establish, implement, and monitor leasing goals and renewal programs to meet occupancy requirements.
Keep the website, listing sites, social media, and marketing materials current, professional, and appealing; monitor platforms and communicate concerns or improvement opportunities to the Manager.
Assist Managers in planning, advertising, and managing resident functions and events.
Coordinate campus advertising events and build partnerships with schools and student programs.
Network with student housing professionals, monitor competitors, and build relationships with industry professionals.
Help Managers maintain the property’s reputation and relationships with the school and community.
Promote positive relations among residents, parents, staff, and the surrounding community while enforcing company policies and standards.
Conduct outreach on campus and at local businesses to support cross-advertising and positive relationships.
Keep property management software accurate and up to date.
Process leases and perform administrative duties as needed.
Fill in for other positions when necessary and assist with after-hours emergencies.