Leasing Agent- Lofts on Broadway
About The Position
The Leasing Agent at Lofts on Broadway welcomes prospective residents, assists with property viewings and tours, provides accurate information about apartment homes, processes rental applications, secures lease agreements from qualified applicants, and assists with lease renewals. The role is responsible for conducting duties in accordance with Fair Housing Laws and company policy, while helping meet client expectations under the property's financial operating budget and management agreement. This full-time, hourly, non-exempt position works Monday through Friday from 9 a.m. to 5 p.m. Compensation is $18–$20 per hour, with eligibility for monthly commissions. Cornerstone Residential manages more than 23,000 housing units across 229 communities in the western and mid-United States, with a focus on resident and employee satisfaction and creating welcoming living environments.
Requirements
- At least 1 year of experience in a similar role; residential property management experience is preferred.
- At least 1 year of customer service and sales experience.
- Experience in hospitality, retail, sales, or customer service may be considered.
- High school diploma or equivalency certificate.
- Valid driver's license, good driving record, and current motor vehicle insurance meeting state requirements.
- Proficiency in speaking, reading, and writing English.
- Strong computer skills, including MS Office, Google Apps, property management software, email, internet, and social media.
- Ability to pass a background check and drug screening.
Nice To Haves
- HUD/LIHTC experience.
Responsibilities
- Carry out the owner's philosophies and objectives in the daily operations of the apartment community.
- Communicate positively, professionally, and effectively with applicants, residents, vendors, clients, and guests.
- Maintain occupancy levels in line with owner and budget expectations.
- Use professional leasing techniques and meet company expectations for closing ratios on phone and walk-in traffic.
- Assist with monthly market surveys and analysis, advertising and marketing strategies, and daily updates to online marketing sources.
- Promote positive resident and management relations, prioritize resident service requests and follow-up, and assist with resident retention programs.
- Help ensure residents' safety, comfort, and privacy, and consistently complete move-in orientations.
- Maintain resident files, forms, leases, and other documents in accordance with company procedures; protect their integrity and confidentiality.
- Keep documents and reporting systems maintained, updated, and organized, and assist with periodic reporting as requested.
- Follow risk management procedures, including timely reporting of injuries, illnesses, and property damage.
- Assist residents with reporting maintenance needs, document facility needs, monitor the property, and follow up on maintenance requests.
- Perform other duties as assigned.
Benefits
- Medical, dental, and vision insurance.
- Supplemental insurance available.
- Employer-paid life, AD&D, LTD, and STD insurance.
- 401(k) plan.
- Paid vacation time.
- Paid sick time.
- Discounted housing.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
