Leasing Professional - Alta Lofts on the Levee

Greystar Management Services•Nashville, TN
•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to help achieve occupancy, revenue, and resident-retention goals. The role handles leasing to prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. This position is at Alta Lofts on the Levee, a 325-unit midrise community in the lease-up stage. The schedule is Monday through Friday with rotating weekends; the role also requires schedule flexibility, including being on call during evenings, weekends, and holidays. The position performs sales and leasing activities, promotes the community, manages prospect and resident information in property-management software, and supports a smooth move-in and renewal process. It also helps ensure apartments, the leasing office, tour areas, and amenities meet company standards. The role responds to resident and client/owner concerns and may require travel to other properties or to attend training and business meetings. The hourly range is $19.00–$21.00. The position may also be eligible for onsite bonus programs. Benefits are offered to full-time employees and include insurance coverage, paid time off, a 401(k) with company match, parental leave, and other programs described in the posting.

Requirements

  • Hold all licenses and/or certifications required by state and local jurisdictions.
  • Have a valid driver’s license to operate a golf cart on the property.
  • Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
  • Be able to work indoors and outdoors in all weather conditions.
  • Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.
  • Be able to work a flexible schedule, including on-call duty during evenings, weekends, and holidays.

Responsibilities

  • Perform sales and leasing activities to meet community revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, showing apartments, processing applications, completing credit screening and criminal background checks, preparing lease and move-in packages, and supporting lease signing and move-in.
  • Inspect apartments before move-in, confirm they are ready, and coordinate outstanding work with the maintenance team.
  • Monitor market and competitor conditions; develop and implement short- and long-term marketing plans; and follow established policies for concessions, specials, and other occupancy programs.
  • Create and execute marketing activities to generate community traffic, including resident referral and employer outreach programs, internet marketing, and community-specific plans and promotions.
  • Use on-site property-management software such as OneSite or Yardi to track availability and leasing activity and maintain prospect, resident, demographic, and related information.
  • Inspect the marketing corridor and leasing tour, communicate maintenance and upkeep needs, maintain appealing show units and amenities, and prepare the leasing office for daily activities.
  • Follow up with prospects and new residents through email, notes, cards, calls, or other contacts to support leasing and renewal decisions and satisfaction.
  • Support the lease renewal program by preparing renewal letters and packages, contacting residents in advance of move-out dates, and ensuring renewal documents are signed and implemented on time.
  • Respond promptly and courteously to resident and client/owner concerns and questions, resolve problems, and document or route requests to the appropriate people.

Benefits

  • Competitive medical, dental, vision, disability, and life insurance benefits.
  • Low-cost (free basic) employee medical coverage for employee-only plans.
  • Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
  • Birthday off after one year of service.
  • Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
  • Six-week paid sabbatical after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave and lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • Potential weekly, monthly, and/or quarterly bonus programs for onsite property positions.
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