Leasing Professional - The Station by Alta

Greystar Management Services•Nashville, TN

3d•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role performs activities related to leasing to new residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. The position is at The Station by Alta, a 302-unit midrise community in lease-up. The role carries out sales and leasing activities, markets the community, tracks leasing and resident information using on-site property-management software, and helps ensure that apartments, common areas, and show units meet company standards. It also supports resident move-ins and renewals and responds to resident and owner questions and concerns. The schedule is Monday through Friday with rotating weekends. The position may require a flexible schedule, including taking calls during evenings, weekends, and holidays, and occasional travel to other properties, training, or business meetings. The hourly range is $21.00–$23.00. Additional compensation may include bonus programs, subject to eligibility and applicable conditions.

Requirements

Hold any licenses and certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to work a flexible schedule, including taking calls during evenings, weekends, and holidays.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.
Be able to travel occasionally or regularly as needed to assist other properties or attend training and business meetings.

Responsibilities

Perform sales and leasing activities to meet community revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, showing apartments, processing applications, conducting credit screening and criminal background checks, preparing lease and move-in packages, and supporting move-ins and lease signings.
Inspect apartments before resident move-in, ensure they are move-in ready, and schedule outstanding work with the maintenance team.
Monitor market and competitor conditions; develop and implement short- and long-term marketing plans and occupancy goals; and follow established policies for concessions, specials, and other programs.
Design and carry out marketing activities to generate community traffic, including resident referral and employer outreach programs, internet marketing, and community-specific marketing plans and promotions.
Use on-site property management software, such as OneSite or Yardi, to track availability and leasing activity, manage prospect and resident data, and record demographic and other relevant information.
Inspect the marketing corridor and leasing tour daily, communicate upkeep needs to maintenance staff, maintain appealing show units, models, and amenities, and prepare the leasing office for daily leasing activities.
Follow up with prospects and new residents by email, notes, cards, phone calls, or other contacts to support leasing and renewal decisions and ensure satisfaction.
Support the lease renewal program by preparing renewal letters and packages, contacting residents in advance of move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client or owner concerns and questions, take appropriate action to resolve problems, and document or direct requests to the appropriate people.

Benefits

Medical, dental, vision, disability, and life insurance benefits.
Low-cost or free basic employee-only medical coverage.
Paid time off, including 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount at Greystar-managed communities for eligible onsite team members, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Potential eligibility for weekly, monthly, and/or quarterly bonus programs for onsite property positions.