Leasing Professional - Alta Sergeant

Greystar•Conroe, TX
•$16 - $19•Onsite

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role performs activities related to leasing to new residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. Responsibilities include prospect outreach and tours, application processing, move-in preparation, marketing, lease administration, and responding to resident and client/owner concerns.

Requirements

  • Hold licenses and certifications required by applicable state and local jurisdictions.
  • Have a valid driver’s license to operate a golf cart on the property.
  • Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.
  • Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
  • Be able to work indoors and outdoors in all weather conditions.
  • Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
  • Be available for rare or regular travel to assist other properties, attend training, meetings, or otherwise fulfill job responsibilities.

Responsibilities

  • Perform sales and leasing activities to achieve revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications and screening checks, preparing lease and move-in documents, and supporting move-in and lease signing.
  • Inspect apartments before move-in and coordinate outstanding work with the maintenance team.
  • Monitor market and competitor conditions, develop and implement marketing plans, and follow community policies for concessions and occupancy programs.
  • Design and execute marketing activities to drive community traffic, including resident referral and employer outreach programs and internet marketing.
  • Use on-site property management software to track availability, record traffic and leasing activities, manage resident and prospect data, and capture demographic information.
  • Inspect the marketing corridor and leasing tour, coordinate maintenance and upkeep, merchandise show units and amenities, and prepare the leasing office for daily activities.
  • Follow up with prospects and new residents by email, notes, cards, phone, or other contacts to support leasing and renewal decisions.
  • Support the lease renewal program by preparing renewal documents, contacting residents ahead of move-out dates, and ensuring timely signing and implementation.
  • Respond courteously and promptly to resident and client/owner concerns, resolve problems, and document or refer requests to appropriate individuals.

Benefits

  • Competitive medical, dental, vision, disability, and life insurance; low or no cost for basic employee-only medical coverage.
  • Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure, and a birthday day off is available after one year of service.
  • Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
  • Six-week paid sabbatical after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave and lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • The role may be eligible for weekly, monthly, and/or quarterly bonus programs.
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