Leasing Professional - Alta Wyatt

Greystar•Durham, NC

4d•$21 - $23•Onsite

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. The position is at Alta Wyatt, a 312-unit mid-rise community in lease-up in Durham, North Carolina. The schedule is Monday through Friday with rotating weekends. The role also requires a flexible work schedule that may include being on call during evenings, weekends, and holidays. Rare or regular travel may be required to assist other properties or attend training, meetings, or other business activities. The hourly pay range is $21.00–$23.00. Additional compensation may include onsite property bonus programs. Full-time employees are offered benefits including medical, dental, vision, disability, and life insurance; paid time off; an onsite housing discount subject to availability; a paid sabbatical after 10 years of service; a 401(k) with company match; paid parental leave; fertility benefit reimbursement; an Employee Assistance Program; optional insurance and legal plans; and a charitable giving program.

Requirements

Hold all licenses and certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to work a flexible schedule that includes on-call availability during evenings, weekends, and holidays.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Responsibilities

Perform sales and leasing activities to meet community revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, showing apartments, processing applications, completing credit screening and criminal background checks, preparing lease and move-in documents, and supporting move-ins and lease signings.
Inspect apartments before resident move-in, ensure they are move-in ready, and schedule outstanding work with the maintenance team.
Monitor market and competitor conditions, develop and implement marketing plans and occupancy goals, and follow policies for concessions, specials, and other occupancy programs.
Design and execute marketing activities to generate community traffic, including resident referral and employer outreach programs, internet marketing, and community-specific marketing initiatives.
Use on-site property management software to track availability, traffic, leasing activities, resident and prospect data, and demographic information.
Maintain show-quality community spaces and units by inspecting the marketing corridor and tour route, communicating upkeep needs to maintenance, merchandising show units and amenities, and preparing the leasing office for daily activities.
Follow up with prospects and new residents to support satisfaction and finalize leasing or renewal decisions.
Support the lease renewal program by preparing renewal letters and packages, contacting residents before move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner questions and concerns, resolve problems, and document or direct requests to the appropriate individuals.

Benefits

Competitive medical, dental, vision, disability, and life insurance, with low-cost basic medical coverage for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; an additional birthday day off after one year of service; and additional vacation accrual with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Onsite property employees may be eligible for weekly, monthly, and/or quarterly bonus programs.