Leasing Professional - Wyatt
About The Position
This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. It performs activities related to leasing to new residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. The role conducts sales and leasing activities, prepares apartments and leasing materials for move-in, monitors market conditions, and implements marketing plans. It uses property management software to manage availability and prospect and resident data, maintains the quality of the community’s leasing areas and show units, follows up with prospects and residents, and responds to resident and owner concerns. The position may require travel to support other properties or attend training and business meetings. Its schedule is flexible and may include on-call duties during evenings, weekends, and holidays.
Requirements
- Hold all licenses and certifications required by state and local jurisdictions.
- Have a valid driver’s license to operate a golf cart on the property.
- Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
- Be able to work indoors and outdoors in all weather conditions.
- Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.
- Be able to work a flexible schedule, including on-call duties during evenings, weekends, and holidays.
Responsibilities
- Conduct sales and leasing activities, including greeting and qualifying prospects, touring the community and apartments, processing applications, completing credit screening and criminal background checks, preparing lease and move-in materials, and supporting move-ins and lease signings.
- Inspect apartments before move-in, confirm they are ready, and coordinate outstanding work with the maintenance team.
- Monitor market and competitor conditions and develop and implement short- and long-term marketing plans to sustain occupancy.
- Follow community policies regarding concessions, specials, and other occupancy programs.
- Create and execute marketing activities to generate traffic, including resident referral and employer outreach programs and internet marketing.
- Use on-site property management software such as OneSite or Yardi to track availability and leasing activity and manage prospect and resident data.
- Inspect marketing corridors, leasing tours, show units, models, amenities, and the leasing office; communicate maintenance and upkeep needs and ensure spaces are presented to company standards.
- Follow up with prospects and new residents by email, notes, cards, telephone, or other contacts to support leasing and renewal decisions.
- Support the lease renewal program by preparing renewal letters and packages, contacting residents in advance of move-out dates, and ensuring renewal documents are signed and implemented on time.
- Respond courteously and promptly to resident and client/owner concerns, resolve problems, and document or refer requests to the appropriate people.
- Travel as needed to assist other properties or attend training classes, business meetings, or other activities related to the role.
Benefits
- Competitive medical, dental, vision, disability, and life insurance; low-cost or free basic employee-only medical coverage.
- Paid time off, including 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays for new hires; an additional birthday day off after one year of service and increased vacation accrual with tenure.
- Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
- Six-week paid sabbatical after 10 years of service and every five years thereafter.
- 401(k) with company match up to 6% of pay after six months of service.
- Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
- Employee Assistance Program.
- Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
- Charitable giving program and benefits.
- Possible weekly, monthly, and/or quarterly bonus programs for onsite property positions; bonus eligibility may depend on role and performance.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
