Maintenance Supervisor - Alta Wyatt

Greystar•Durham, NC

4d•$33 - $35•Onsite

About The Position

The Maintenance Supervisor at Alta Wyatt oversees and performs technical and mechanical work to ensure the community’s buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. Alta Wyatt is a 312-unit mid-rise community in lease-up in Durham, North Carolina. The schedule is Monday through Friday, with a rotating on-call schedule. The position handles resident service requests and routine upkeep; coordinates apartment make-ready work; establishes and maintains standards for community appearance; inspects work performed by service team members and outside providers; and maintains supplies and equipment within budget guidelines. The role also supports maintenance budgeting and expense control, conducts safety meetings, maintains safety documentation, and responds to resident and team questions and concerns. The position requires the ability to work indoors and outdoors in varying weather, perform physical maintenance tasks, and take on-call assignments during evenings, weekends, and holidays. The hourly pay range is $33.00–$35.00. Additional compensation may include onsite-property bonus programs. Benefits listed for full-time employees include insurance coverage, paid time off, an onsite housing discount subject to availability, a paid sabbatical after 10 years, a 401(k) match, paid parental leave, fertility benefit reimbursement, and other programs.

Requirements

High school diploma, GED, or related experience and training.
Experience in property management maintenance, other building maintenance, or a related trade.
Provide own hand tools unless prohibited by state law, and have knowledge and skill in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices.
Ability to apply logical thinking to identify and correct problems.
Customer service and interpersonal communication skills to interact effectively and courteously with residents, clients, team members, and business contacts, including when resolving customer problems.
Ability to read, write, and communicate effectively, represent company management in a support capacity, serve as a first point of contact, and answer questions about department operating policies.
Proficiency with internet, word processing, spreadsheet, and database management programs to maintain records and provide information for the manager.
Mathematical skills to perform basic arithmetic with numbers, decimals, and fractions for financial, administrative, and legal documents.
EPA Type I and II or Universal certification if the position requires work on a sealed HVAC system, including testing system pressures or handling refrigerants.
All certifications required by applicable state and local jurisdictions.
Valid driver’s license to operate a golf cart on the property, if applicable.
Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Ability to work a flexible schedule, including on-call duty during evenings, weekends, and holidays.

Nice To Haves

Property management system experience preferred.

Responsibilities

Diagnose and repair defects or problems identified through resident service requests and routine community upkeep, following policies, safety standards, and code requirements.
Oversee and complete apartment make-ready work, including pre-move-out inspections, preparing punch lists, coordinating vendors, obtaining supplies, completing maintenance tasks, and inspecting completed work.
Develop and maintain cleanliness and appearance standards for grounds, amenities, building exteriors, apartment interiors, breezeways, signage, offices, garbage areas, parking lots, and other common areas.
Periodically inspect work by service team members and develop corrective action plans as needed.
Inspect contractors’, vendors’, and other service providers’ work, materials, and services for quality and compliance with scope and specifications.
Maintain inventory of spare parts and maintenance materials, and coordinate supply and tool orders with the Community Manager within budget guidelines.
Complete monthly preventative maintenance procedures outlined in the Policy and Procedure Manual.
Assist the Community Manager with budgets for routine repairs, maintenance, and capital projects.
Support cost control by repairing parts when practical, minimizing waste, and using tools and equipment properly.
Conduct scheduled safety meetings, ensure MSDS sheets are current and accessible, and keep up to date on OSHA and other safety requirements.
Provide courteous customer service, answer questions, respond sensitively to complaints, and complete assigned work orders efficiently and urgently.

Benefits

Competitive medical, dental, vision, disability, and life insurance; low or free basic employee medical costs for employee-only coverage.
Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; an additional vacation accrual with tenure and a birthday off after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Onsite-property roles may be eligible for weekly, monthly, and/or quarterly bonus programs.