Leasing Professional - Alta Rowe

Greystar•Durham, NC

5d•$19 - $21•Onsite

About The Position

The Leasing Professional at Alta Rowe coordinates the community’s marketing, leasing, and renewal strategies to support occupancy, revenue, and resident retention goals. The role handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. Alta Rowe is a 330-unit garden-style property in lease-up in Durham, North Carolina. The schedule is Monday through Friday with rotating weekends. The role may require a flexible schedule, including evening, weekend, and holiday on-call duties, and occasional travel to other properties, training, or business meetings. The hourly range is $19.00–$21.00. Additional compensation may include bonus programs, depending on role and performance. Greystar describes a range of benefits for full-time employees, including medical, dental, vision, disability and life insurance; paid time off; onsite housing discounts subject to availability; a sabbatical after 10 years of service and every five years thereafter; a 401(k) match; paid parental leave; fertility benefit reimbursement; and other optional plans and programs.

Requirements

All licenses and certifications required by applicable state and local jurisdictions.
Valid driver’s license to operate a golf cart on the property.
Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Ability to work a flexible schedule that includes evening, weekend, and holiday on-call duties.

Responsibilities

Perform sales and leasing activities to meet community revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications and screenings, preparing lease and move-in documents, and supporting move-ins and lease signings.
Inspect apartments before move-in, confirm they are ready, and coordinate completion of outstanding items with maintenance.
Monitor market and competitor conditions; develop and implement marketing plans and occupancy goals; and follow community policies regarding concessions and other programs.
Design and carry out marketing activities to generate community traffic, including resident referral and employer outreach programs, internet marketing, and property-specific marketing initiatives.
Use on-site property management software to track availability and leasing activity and manage resident and prospect information.
Maintain community and show-unit presentation standards by inspecting tour areas, coordinating maintenance needs, merchandising show units and amenities, and preparing the leasing office for daily activities.
Follow up with prospects and new residents to support leasing decisions and satisfaction, including by email, notes, cards, or telephone.
Support lease renewals by preparing renewal materials, contacting residents in advance of move-out dates, and ensuring documents are signed and implemented on time.
Respond courteously and promptly to resident and client or owner concerns and questions; resolve problems or document and route requests to appropriate individuals.
Travel occasionally as needed to assist other properties, attend training, or participate in business meetings.
Take on-call duties during evenings, weekends, and holidays as part of a flexible schedule.

Benefits

Competitive medical, dental, vision, disability, and life insurance; low or no cost basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure, and a birthday day off is available after one year of service.
Onsite housing discounts at Greystar-managed communities, subject to discount terms and unit availability, for onsite team members.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Potential eligibility for weekly, monthly, and/or quarterly bonus programs for onsite property positions.