Leasing Professional - Alta Sergeant

Greystar Management Services•Conroe, TX

6d•Onsite

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. The position carries out sales and leasing activities, markets the community, uses property-management software to track availability and prospect and resident information, and helps ensure that apartments, show units, amenities, and leasing areas meet company standards. It also supports move-ins and renewals, responds to resident and client/owner concerns, and may travel to assist other properties or attend training and business meetings. The role requires a flexible work schedule, including taking call during evenings, weekends, and holidays. The hourly pay range is $15.50–$19.00. The role may be eligible for bonus programs. Benefits for full-time employees include medical, dental, vision, disability, and life insurance; paid time off; an onsite housing discount for eligible onsite team members, subject to availability and discount terms; a paid sabbatical after 10 years of service and every five years thereafter; a 401(k) with company match up to 6% of pay after six months; paid parental leave; fertility-benefit reimbursement up to $10,000, including adoption or surrogacy; an employee assistance program; optional critical illness, accident, hospital indemnity, pet insurance, and legal plans; and charitable-giving benefits.

Requirements

Hold all licenses and certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions, including rain, snow, heat, hail, wind, and sleet.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Be able to work a flexible schedule that includes taking call during evenings, weekends, and holidays.

Responsibilities

Perform sales and leasing activities to meet revenue and occupancy goals, including greeting and qualifying prospects, conducting tours and apartment showings, processing applications, conducting credit screening and criminal background checks, preparing leases and move-in packages, and supporting smooth move-ins and lease signings.
Inspect apartments before move-in, confirm they are ready, and schedule outstanding work with the maintenance team.
Monitor market and competitor conditions; develop and implement short- and long-term marketing plans; and follow policies for concessions, specials, and other occupancy programs.
Design and execute marketing activities to generate community traffic, including resident referral and employer outreach programs, internet marketing, and community-specific campaigns.
Use on-site property-management software to track apartment availability, record traffic and leasing activity, manage resident and prospect data, and capture demographic and other information.
Inspect the marketing corridor and leasing tour, communicate maintenance and upkeep needs, maintain appealing show units, models, and amenities, and prepare the leasing office for daily activity.
Follow up with prospects and new residents through email, notes, cards, calls, or other contacts to support leasing and renewal decisions and satisfaction.
Support the lease-renewal program by preparing renewal letters and packages, contacting residents in advance of move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner concerns and questions, take action to resolve problems, and document or convey requests to appropriate individuals.
Travel as needed to assist other properties or attend training classes and business meetings.
Take call during evenings, weekends, and holidays as part of a flexible work schedule.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost (free basic) employee medical coverage for employee-only enrollment.
Paid time off: new hires receive 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays; an additional birthday day off after one year of service; and additional vacation accrual with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, and hospital indemnity plans.
Pet insurance and legal plans.
Charitable-giving program and benefits.
Potential eligibility for weekly, monthly, and/or quarterly bonus programs for onsite property positions.