Leasing Agent - Bloomington, IN

Hayes Gibson Property Services LLC•Bloomington, IN

About The Position

The Leasing Agent initiates and coordinates all phases of apartment leasing, assisting the Property Manager in generating satisfactory cash flow, complying with regulated affordable housing programs, maintaining positive resident relations, and supporting resident retention. The role is also responsible for delivering excellent client service. The Leasing Agent welcomes prospective residents, helps them identify suitable homes, guides them through the leasing process, conducts property tours, highlights property features, and works to close leases. The position also involves completing leasing paperwork, maintaining accurate records and unit availability, building relationships with prospective and current residents, and responding promptly to concerns. The role is full-time, Monday through Friday, 8:00 a.m. to 5:00 p.m., with flexibility. Benefits include health, dental, and vision insurance, a 401(k) plan, paid time off based on longevity, and holidays off. The employer describes the environment as fast-paced and people-focused and offers career development and advancement opportunities.

Requirements

Customer-focused approach and enjoyment of working with people.
Effective communication with prospective residents, team members, and management.
Comfort promoting and leasing property units while meeting occupancy goals.
Organization and attention to detail, including the ability to manage paperwork, appointments, and schedules.
Positive attitude and willingness to learn.

Nice To Haves

Previous leasing or sales experience.
Previous customer service experience.

Responsibilities

Initiate and coordinate all phases of apartment leasing.
Assist the Property Manager in generating satisfactory cash flow, complying with regulated affordable housing programs, maintaining positive resident relations, and supporting resident retention.
Deliver excellent client service.
Greet prospective residents and help them find a suitable home and navigate the leasing process.
Conduct property tours, highlight key features, and close leasing deals.
Handle leasing paperwork, maintain accurate records, and keep unit availability current.
Build relationships with prospective and current residents and promptly address concerns.
Promote and lease property units while working toward occupancy goals.