Leasing Agent

Pratum Companies • Gary, IN

8d • $18 - $19

About The Position

Pratum Companies is seeking a motivated, customer-focused Leasing Agent for an affordable housing/Section 8 property. The role focuses on leasing apartments, maintaining occupancy, providing strong customer service, and ensuring compliance with federal, state, and local housing requirements, including HUD regulations. The position includes processing applications and HUD paperwork, marketing and leasing apartments, responding to prospects, maintaining leasing records, inspecting units before move-ins, and supporting resident events. The role is non-exempt and pays $18–$19 per hour for a new employee, depending on relevant factors. It is eligible for overtime for hours worked over 40 per week and may be eligible for discretionary or performance-based bonuses. A $1,000 sign-on bonus is paid after 90 days of employment. Full-time positions of 30 or more hours per week are eligible for the stated vacation, sick and related leave, paid holidays, and health and welfare benefits.

Requirements

• At least one year of experience in residential property management or a related field.
• Ability to read and write English fluently.
• Ability to perform intermediate mathematical functions accurately.
• Ability to understand and use on-site resident management software.
• Strong administrative and organizational skills, including managing multiple projects and tasks simultaneously.
• Ability to think rationally during a crisis.
• Strong time-management and prioritization skills.
• Strong customer-service orientation.
• Understanding of sales and marketing concepts and ability to develop, implement, and evaluate marketing plans.
• Ability to close a sale.
• Knowledge of on-site maintenance requirements.
• Ability to operate a personal computer and understand company software packages.
• Basic computer and internet knowledge; ability to use Outlook; intermediate-to-advanced knowledge of MS Word, Excel, and RealPage/OneSite.
• Ability to physically access all exterior and interior parts of the property and amenities.
• Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and up to 50 pounds with assistance.
• Ability to work any day of the week throughout the year, work scheduled hours consistently, and work overtime when requested.
• Ability to serve on-call as scheduled or necessary, travel to company gatherings when required, and attend resident events after hours.

Nice To Haves

• College degree preferred but not required.
• Experience with HUD/Section 8 programs and affordable housing preferred.
• Ability to develop advanced knowledge of other programs or systems as needed.

Responsibilities

• Process applications, verify income, and complete required HUD paperwork.
• Maintain customer service relationships with prospective and current residents, vendors, and community members.
• Lease apartments and explain property features, services, amenities, and the surrounding neighborhood to prospective residents.
• Respond to internet leads and prospect calls, and conduct property tours according to mystery shop guidelines.
• Develop and implement sales and marketing strategies to increase property traffic, maintain closing ratios, and meet or exceed budgeted revenues.
• Maintain thorough knowledge of the property and its major competitors.
• Prepare and maintain accurate lease-related paperwork.
• Maintain prospect traffic and leasing data, and perform other computer data entry as needed.
• Inspect units before move-in to ensure apartments are ready.
• Assist with planning and hosting resident functions as needed.
• Audit lease files for bonus submission.
• Review guest cards to ensure entry into Yardi and follow-up, and monitor traffic trends.
• Follow applicable local, state, and federal housing requirements related to leasing and property management.
• Perform other tasks or duties as assigned by the supervisor.
• Maintain a commitment to ongoing personal development and career growth through activities offered by the corporate office and external sources.

Benefits

• $1,000 sign-on bonus paid after 90 days of employment.
• Medical, dental, and vision coverage.
• Prescription drug program.
• Paid vacation and holidays.
• Paid personal/sick leave.
• Company-paid life insurance.
• Company-paid accidental death and dismemberment insurance.
• Company-paid short-term and long-term disability.
• Supplemental life insurance and dependent supplemental life insurance.
• Educational assistance.
• Financial planning.
• Retirement savings plan with company matching.
• Company outings and events.
• Full-time positions of 30 or more hours per week are eligible for two weeks of paid vacation, three weeks of sick and related leave, 11 paid holidays, and health and welfare benefits.
• Overtime eligibility for hours worked in excess of 40 per week.
• Potential eligibility for discretionary and/or performance-based bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed