Leasing Agent

Nolan Living•Hilliard, OH

13d•Onsite

About The Position

Nolan Living is hiring a full-time Leasing Agent in Hilliard, Ohio, within the Operations department. Reporting to the Property Manager, the Leasing Agent serves as a welcoming first point of contact for prospective residents and helps them find a suitable apartment while supporting resident engagement and property operations. The position is full-time, non-exempt, and scheduled for 40 hours per week, Monday through Friday, with Saturdays as needed. The work is performed in a professional office environment. Pay is $18 per hour plus monthly commission potential: $100 per lease or renewal for terms over six months and $50 for terms under six months. Benefits include an on-site housing discount starting at 30%, paid time off and vacation time, up to 15 paid holidays, a 401(k) with company match, health, dental, and vision insurance, company-paid life insurance, a Health Savings Account with company match, a Flexible Spending Account, an Employee Assistance Program, and ongoing training and career development. A background check and E-Verify are required.

Requirements

High school diploma or GED, or at least six months of relevant experience.
A valid U.S. driver's license.
Strong communication and relationship-building skills.
Detail-oriented, organized, and comfortable using technology.
Ability to work weekends and some evenings.
Knowledge of fair housing laws.
Positive, proactive attitude and genuine interest in helping people.
Prior multifamily leasing experience is preferred, or strong customer service and sales experience.

Nice To Haves

Prior multifamily leasing experience.
Strong customer service and sales experience.

Responsibilities

Welcome and assist prospective residents in person and over the phone.
Conduct apartment tours and follow up with leads.
Prepare move-in files and ensure apartments are ready for move-in.
Support marketing efforts, including outreach and online listings.
Maintain accurate leasing paperwork and resident files.
Participate in resident events and community engagement.
Monitor amenities and maintain a polished, welcoming environment.
Achieve a closing ratio of at least 40% and uphold compliance standards.

Benefits

Monthly commission potential: $100 per lease or renewal over six months and $50 per lease or renewal under six months.
On-site housing discount starting at 30%, increasing with tenure.
Paid time off and vacation time.
Up to 15 paid holidays.
401(k) with company match.
Health insurance.
Dental insurance.
Vision insurance.
Company-paid life insurance.
Health Savings Account with company match.
Flexible Spending Account.
Employee Assistance Program.
Ongoing training and career development.