Leasing Agent

The Michaels Organization•Bethlehem, PA

About The Position

The Leasing Agent develops marketing programs to attract prospective residents and converts prospects into residents to achieve the property’s occupancy goals. The position involves communicating with prospects and current residents, carrying out marketing and outreach activities, guiding prospective residents through tours and the move-in process, and supporting applications and renewals. The role must conduct business in accordance with Michaels policies and procedures and comply with Fair Housing, the Americans with Disabilities Act, the Fair Credit Reporting Act, and applicable federal and state laws. This is primarily an office position, with duties that also involve touring prospective residents through model homes and vacant units and distributing marketing materials. The schedule must be flexible and may include evenings and weekends when required. The posted salary range is $17.00–$19.00 per hour.

Requirements

  • Two or more years of experience in marketing/leasing and customer service.
  • High school diploma.
  • Excellent communication and organizational skills.
  • Creativity in developing innovative and effective marketing presentations.
  • Attention to detail regarding applications, verifications, and compliance.
  • Ability to tour prospective residents through models and vacant units and distribute flyers and advertising materials.
  • Ability to work a flexible schedule, including evenings and weekends when required.

Nice To Haves

  • College-level marketing coursework.

Responsibilities

  • Greet prospects and current residents and answer their questions by phone and in person in a professional, positive manner.
  • Develop print and internet marketing and advertising strategies.
  • Follow up daily on guest cards.
  • Participate in outreach marketing activities and distribute flyers, advertising, and marketing materials.
  • Facilitate the move-in process, including touring models or vacant units, setting up mini-models as needed, promoting the property, and completing lease signings.
  • Assist with application verifications.
  • Oversee leasing renewals.
  • Conduct marketing surveys, shop competitors where applicable, and complete marketing reports.
  • Conduct business in accordance with Michaels policies and procedures and comply with Fair Housing, the Americans with Disabilities Act, the Fair Credit Reporting Act, and applicable federal and state laws.
  • Perform additional duties as assigned by management.

Benefits

  • Medical, dental, vision, and prescription benefits.
  • Generous paid time off.
  • 401(k) plan with company match.
  • Children may apply for the Michaels Employee Scholarship Program.
  • Professional development opportunities.
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