Learning Program Manager

Generac•Waukesha, WI

About The Position

The Learning Program Manager designs, develops, implements, delivers, evaluates, and manages learning and development programs for employees at all levels in support of talent and organizational strategies. The role works with the team, business leaders, and HR leadership to identify opportunities to use learning to improve business processes, optimize performance, and strengthen skills and leadership capabilities across the enterprise. It evaluates learning programs, develops and facilitates sessions, and uses the Learning Management System (LMS) to deliver programs and ensure correct system setup. Responsibilities may also include creating online content, assigning curricula, reporting on course completion, and analyzing course evaluations. The role oversees the structure, maintenance, and administration of Workday Learning; designs evaluations and metrics to assess program effectiveness and adoption of expected behaviors; and makes recommendations based on findings. It also manages internal and external learning programs and vendor relationships, researches third-party content providers, and works to scale programs for the global enterprise. The position is based in an office environment, with occasional travel.

Requirements

Bachelor's degree or equivalent experience.
Four years of progressive experience in learning and development, training, or talent management.
Three years of experience designing, delivering, and managing learning programs.
Excellent written and verbal communication skills.
Experience in learning experience design, development, and delivery using proven methodologies.
Instructional design skills, including the ability to write copy, instructional text, and audio and video scripts.
Understanding of online authoring tools such as Articulate 360 and/or e-learning authoring formats such as SCORM and AICC.
Ability to present a wide range of content or facilitate classroom discussions.
Project and change management skills, including the ability to lead projects on time, within budget, and to expectations.
Strong consulting and analytical skills, including the ability to assess business and human performance goals and gaps using qualitative and quantitative factors.
Strong attention to detail.
Ability to build and sustain professional relationships at all organizational levels.
Knowledge of the MS Office suite.

Nice To Haves

Experience developing, delivering, and managing comprehensive adult learning programs to advance and sustain learning.
Experience with Workday administration.
Experience working in a global enterprise.

Responsibilities

Develop learning programs with stakeholders to support company objectives and build organizational capabilities.
Conduct gap analyses and meet with teams to identify needs and recommend learning and development solutions.
Create and deliver learning programs and content using proven adult learning principles.
Facilitate learning sessions and discussions.
Oversee the structure, maintenance, and administration of the Workday Learning LMS.
Design and implement evaluations, metrics, and ROI measures to assess learning effectiveness and adoption of expected behaviors.
Make recommendations based on program evaluation findings.
Maintain knowledge of current training and development methods and techniques.
Manage existing internal and external learning programs, including working with vendor partners.
Scale learning programs for the global enterprise.
Research third-party content providers and other external groups as needed, and recommend options to meet project goals.
Monitor program effectiveness and recommend approaches to improve, update, or enhance services.
Use the LMS to deliver programs and ensure proper system setup; this may include creating online content, assigning curriculum, reporting course completion, and analyzing course evaluations.