Learning Program Manager

Exol•Wilmington, MA

4d•$120,750 - $177,100•Hybrid

About The Position

Symbotic is seeking a Learning Program Manager to join the Field Learning team within Human Resources. The role coordinates the planning, execution, and delivery of learning, documentation, and workforce enablement initiatives across the Field Learning ecosystem. The position reports to the Director, Field Training. The Field Learning team supports learning, documentation, technology, and deployment activities that prepare the workforce for technical onboarding, product launches, operational readiness, and other strategic business initiatives. It partners across functions to move programs from initial scoping through development, implementation, and measurement. This is a hybrid role based in Wilmington, Massachusetts, with two days a week in the office. Up to 10% travel may be required. Employees must have a valid driver's license and be able to drive and/or fly to client locations and company headquarters. Business travel expenses are reimbursed under program guidelines; a personal credit card may be needed until an eligible employee receives a corporate card. The posted base salary range is $120,750 to $177,100, with the offer varying according to job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401(k), PTO, and/or other benefits.

Requirements

Bachelor's degree in Business, Education, Organizational Development, Project Management, Operations, Engineering, or a related field.
Minimum of 8 years of related experience or equivalent work experience.
Experience managing technical projects, programs, or cross-functional initiatives involving multiple teams and stakeholders.
Experience managing localization training materials and projects.
Strong project planning, organization, facilitation, communication, and execution skills.
Experience using AI platforms to create project plans, status reports, implementation trackers, and executive-ready updates.
Strong analytical and problem-solving skills, including the ability to manage competing priorities and multiple initiatives.
Valid driver's license and ability to drive and/or fly to client locations and company headquarters.

Nice To Haves

PMP certification.
Bilingual reading and writing in Spanish.

Responsibilities

Manage day-to-day execution of learning, documentation, and workforce enablement initiatives from intake through deployment and measurement.
Partner with stakeholders to document requirements, establish project plans, define milestones, track deliverables, and monitor multiple workstreams.
Coordinate activities across Documentation, Learning Architecture, Instructional Design, Learning Technology, Deployment, and Operations.
Facilitate working sessions, track action items, identify blockers, escalate risks, and help teams address execution issues.
Maintain project schedules, status reports, implementation plans, and readiness trackers.
Monitor implementation progress, deliverables, milestones, dependencies, and program performance metrics.
Identify opportunities to improve workflows, project management practices, and coordination across the learning organization.