Learning & Development Program Manager

Okta•San Francisco, CA

1d•$104,000 - $160,600

About The Position

The Learning & Development Program Manager owns multiple programs and initiatives simultaneously, bringing new, smaller-scale programs to life in response to current and future business needs and goals. The role has support and takes end-to-end ownership of learning programs with low to moderate complexity. The manager designs and develops impactful in-person, blended, virtual, and self-paced learning experiences; collaborates with stakeholders to create a smooth learner experience; promotes the company’s learning brand and participant engagement; and analyzes business needs and potential impacts to scope and source initiatives. This includes conducting internal and external research and partnering with stakeholders. The role also uses AI tools to design, prototype, personalize, and scale learning content. The position partners with stakeholders to deliver employee development programs across multiple levels of the business. It ensures curriculum and operational components are completed, deployed, managed, planned, executed, and communicated; executes program marketing plans; and facilitates learning sessions as needed. It also manages program administration, resources, planning, and communications, reports program metrics and collaborates on improvement opportunities, and ensures learning modules and course designs are usable, accurate, and high quality.

Responsibilities

Own multiple programs and initiatives at a time.
Develop new, smaller-scale programs based on current and future business needs and goals.
Design and develop in-person, blended, virtual, and self-paced learning experiences for programs with low to moderate complexity.
Collaborate with stakeholders to provide a smooth and effective learner experience.
Promote the company’s learning brand and participant engagement.
Analyze business needs and impacts to scope and source learning initiatives, using internal and external research and stakeholder partnerships.
Use AI tools to design, prototype, personalize, and scale learning content.
Partner with stakeholders to deliver employee development programs at multiple levels of the business.
Ensure curriculum components are complete, deployed, and appropriately managed.
Plan, execute, and communicate operational program components.
Execute program marketing plans.
Facilitate learning sessions as needed.
Carry out program administration, resource management, planning, and communications.
Communicate program metrics and collaborate on opportunities for improvement.
Ensure the usability, accuracy, and quality of learning modules and course design.