Program Coordinator, Learning & Development

Clay County Health Center•Liberty, MO

2d•Onsite

About The Position

The Program Coordinator of Learning & Development administers, coordinates, and implements the Health Center’s learning and development initiatives. The role oversees the online Learning Management System (LMS) and its content, the Workforce Development Plan, instructor-led courses delivered through external partners and universities, programming recommendations and curriculum, new employee orientation, volunteer and intern opportunities, and related support functions. The position supports CCPHC’s mission and Strategic Plan and works with departmental leadership to identify training needs and develop learning programs aligned with organizational and department goals. The coordinator serves as the LMS administrator and primary contact, supports the creation and delivery of new employee orientation, and develops or leads workshops, presentations, training programs, and other learning activities. The role also coordinates volunteer and intern recruitment and partnerships, organization-wide training tracking and evaluation, vendor and LMS enhancements, and assigned budget monitoring. The position requires regular and reliable attendance, confidentiality and compliance with HIPAA guidelines, and may include special duties during a public health emergency or attendance at monthly Board of Trustee meetings. Work is performed in an office environment, with extended computer-screen exposure and possible monitor glare and dust. The position typically uses standard office equipment, a telephone, and related software and hardware. It is sedentary work, with occasional movement around the office and occasional exertion of up to 10 pounds.

Requirements

Bachelor’s degree in Human Resources, Adult Education, Public Administration, Business Administration, or a related field and 2 years of experience administering, developing, or implementing trainings or similar programs; or an associate degree in one of those fields and 4 years of such experience; an equivalent combination of education and experience may be considered.
Knowledge and skills relevant to the position may be demonstrated through experience other than formal education.
Ability to complete work with limited direction, using independent judgment and seeking supervisory assistance occasionally.
Ability to maintain strict confidentiality and adhere to HIPAA guidelines and regulations.
Ability to communicate information and ideas clearly and exchange accurate information.
Ability to use standard office equipment, telephone, and related software and hardware.

Responsibilities

Administer and serve as the primary point of contact for the Health Center’s online Learning Management System (LMS).
Partner in creating new employee orientation content and delivery methods, and serve as backup to facilitate and coordinate orientation.
Develop, coordinate, conduct, and lead workshops, presentations, training programs, and related learning activities.
Recommend, develop, review, implement, and communicate learning programs and activities aligned with organizational development goals.
Work with departmental leadership to evaluate training needs and develop programs addressing identified needs and organizational or department-specific goals.
Plan, develop, and implement volunteer and intern recruitment programs for schools, universities, civic groups, businesses, and the community.
Develop and maintain cooperation with public, civic, professional, and voluntary agencies, and promote volunteer and internship discussions with local public health system partners.
Serve as Education Committee Chair; coordinate and develop monthly STAG training calendars and ensure day-off activities are executed.
Track organization-wide learning and development and ensure applicable training is imported into the LMS and kept up to date.
Conduct employee surveys and follow up with participants and management to assess transfer of learning to the workplace and evaluate program effectiveness.
Maintain knowledge of the online course catalog and participate in vendor enhancements, testing, and implementation.
Provide technical assistance, guidance, and training to LMS end users.
Oversee LMS data integrity, maintenance, tracking, analysis, and reporting.
When directed, participate in preparing RFPs, administer vendor products, and manage contracts.
Research training and development and employee engagement best practices and keep current on innovative techniques and programs.
Monitor assigned budgets and expenditures and make recommendations for budget preparation and allocation.
Maintain regular and reliable attendance and strict confidentiality, including adherence to HIPAA guidelines and regulations.
Attend monthly Board of Trustee meetings when needed to present information or record minutes.
Report for specially assigned duties during a public health emergency, if applicable.
Perform additional duties as assigned to support operational requirements.