Learning & Development Coordinator

Kodiak • Lancaster, TX

1d

About The Position

Kodiak AI is seeking a Learning & Development Coordinator to partner with the Operations Training Manager and develop effective training programs for its Operations organization. The role designs and facilitates hands-on learning covering operational mission execution, asset management, safety protocols, and technical systems. It also builds, updates, and maintains training modules in Kodiak University, Kodiak’s Learning Management System (LMS).

This is a dynamic, hands-on position focused on team proficiency, adherence to Standard Operating Procedures (SOPs), and customer satisfaction. The coordinator develops and maintains training content, delivers in-person and virtual sessions, supports onboarding and ongoing development, and assesses trainee understanding. The role works with Operations leaders and subject matter experts to align learning with operational priorities, and uses feedback and performance data to improve training programs.

Kodiak develops autonomous driving technology and operates in long-haul trucking, industrial trucking, and defense. The position contributes to operational readiness, safety, compliance, and the scaling of autonomous trucking. The facility is located at 3901 Corporate Dr Ste 300, Lancaster, TX.

Requirements

• At least three years of experience designing, developing, and facilitating engaging training programs in an operations environment.
• Hands-on experience administering an LMS, managing its content, and leveraging it for training; examples include Litmos, Cornerstone, Docebo, or Absorb.
• Ability to translate complex operational workflows and SOPs into clear, concise, effective training materials.
• Experience conducting needs assessments, evaluating training effectiveness, and using data to improve training.
• Skill in developing scenario-based training to prepare operators for live operations, high-stakes escalations, and maintaining composure under pressure.
• Strong understanding of best practices and procedures in operational control centers, dispatch coordination, or multi-route fleet management.
• Understanding of autonomous vehicle technology and the safety-critical roles of human operators, including Command Center personnel, Remote Drivers, and Safety Drivers.
• Proficiency with multimedia tools and software such as Articulate Storyline, Camtasia, Wondershare, and PowerPoint.
• Familiarity with operational metrics and KPIs such as uptime, on-time performance, and safety records.
• Self-motivated and proactive, with the ability to independently manage competing projects and schedules.
• Ability to promote new processes and SOPs, solve problems, apply continuous improvement, and collaborate effectively with cross-functional leadership.

Responsibilities

• Design and build comprehensive Kodiak University LMS training modules covering operational processes, technical systems, and safety protocols.
• Update and maintain existing LMS training content to keep it accurate, relevant, and aligned with current SOPs and system updates.
• Facilitate engaging, hands-on training sessions, in person and virtually, for new hires and current operations personnel.
• Conduct new-hire onboarding and continuous development programs to build operational discipline, urgency, and ownership.
• Coach, mentor, and assess trainees’ understanding and proficiency in safety, performance, and operational standards.
• Collaborate with Operations Managers, Supervisors, Leads, and subject matter experts to validate training content and align learning objectives with operational priorities.
• Gather feedback and performance data to evaluate training effectiveness and improve training materials and facilitation methods.
• Manage and prioritize multiple training projects, module-development deadlines, and facilitation schedules.
• Introduce new processes, systems, and operational SOPs while building team buy-in and ownership.

Benefits

• Competitive compensation package including equity and annual bonus
• Excellent medical, dental, and vision plans
• Accrued PTO
• Generous parental leave policies
• Long-term disability insurance
• Short-term disability insurance
• Life insurance
• Wellbeing benefits, including Headspace, One Medical, Gympass, and Spring Health
• Fidelity 401(k)
• Commuter benefits
• Flexible Spending Account (FSA)
• Dependent Care FSA
• Health Savings Account (HSA)
• Incentive programs, including referral bonuses and patent bonuses
• Potential visa sponsorship for eligible candidates

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed