Organizational Learning/Leadership Development Coordinator

Central Piedmont Community College•Central Campus - Uptown/Elizabeth, NC

About The Position

The Organizational Learning/Leadership Development Coordinator performs administrative and coordination tasks that support the daily operations of Organizational Learning and Leadership Development (OL/LD). The role supports professional development programs, events, workshops, employee learning systems, departmental administration, and the Associate Vice President of Organizational Learning and Leadership Development. It requires responsive service, independent judgment within established guidelines, effective communication, and collaboration with staff, vendors, and other stakeholders. The coordinator provides executive administrative support by managing schedules and calendars, arranging meetings, preparing materials, monitoring deadlines, and maintaining confidential records. The role also drafts, formats, proofreads, and distributes executive communications and meeting documentation while following records-retention and confidentiality requirements.

Requirements

  • Associate’s degree.
  • At least 1 to 2 years of professional work experience.
  • Knowledge and proficiency with Microsoft 365, including Word, Excel, PowerPoint, and Outlook.
  • Working knowledge of maintaining and monitoring budgets.
  • Good communication and customer service skills.
  • Ability to plan and coordinate events.
  • Ability to forecast and assess needs.
  • Ability to interact effectively with and provide information to individuals and groups.
  • Ability to work collaboratively.
  • Excellent oral and written communication skills.

Nice To Haves

  • Bachelor’s degree.
  • Ability to design and evaluate training and development programs.

Responsibilities

  • Assist with marketing OL/LD professional development training opportunities, events, and internal and external workshops.
  • Create signage and resources to support events and employee learning.
  • Assist with content management for intranet sites, databases, and shared technology resources.
  • Maintain databases and employee learning systems, updating them as needed.
  • Research and evaluate vendors for catering and event needs, maintain positive vendor relationships, and coordinate with vendors to support event quality.
  • Plan and prepare for events, workshops, and training; set up and break down physical and virtual spaces.
  • Respond to inquiries and requests in a timely manner, use independent judgment and critical thinking within established guidelines, and serve as an informational resource to staff.
  • Monitor, inventory, and purchase supplies and materials as needed.
  • Initiate and enter contract-processing and procurement requests, maintain the budget, and reconcile purchases monthly.
  • Serve as the initial contact for walk-ins and department calls; provide information, explain procedures, refer people to the appropriate person or department, take messages, and screen requests for the supervisor.
  • Retrieve departmental mail, manage its distribution, and select and mail prepared correspondence such as form letters and brochures.
  • Create and proofread memos, correspondence, and other printed material.
  • Collaborate proactively with OL/LD staff and anticipate and support their needs.
  • Support the Associate Vice President of Organizational Learning and Leadership Development by coordinating schedules, managing calendars, arranging meetings, preparing materials, monitoring deadlines, and maintaining confidential records and information in accordance with applicable policies and procedures.
  • Draft, format, proofread, and distribute executive correspondence, reports, presentations, agendas, and meeting documentation.
  • Maintain accurate records and follow established records-retention and confidentiality requirements.
  • Coordinate administrative functions supporting departmental and executive priorities, including tracking projects, facilitating meeting logistics, monitoring action items, and processing administrative transactions.
  • Serve as a liaison with internal and external stakeholders to support effective communication and workflow management.
  • Perform other duties as assigned.
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