Learning & Development Coordinator

ORNL Federal Credit Union•Knoxville, TN
•Hybrid

About The Position

The Learning and Development Coordinator provides comprehensive administrative support to Learning and Development functions. The role administers the Learning Management System (LMS), coordinates training activities, maintains accurate learning records, prepares reports, and provides general administrative support to the VP of Training and VP of Talent and Performance. Following initial onboarding and training, the position may transition to a hybrid remote work arrangement. Job duties may be performed from home and on-site, following a structured schedule intended to support flexibility, business objectives, and consistent collaboration.

Requirements

  • At least 1 year of proven experience in an administrative role; preferably within HR or Learning and Development.
  • Additional education in HR, Learning and Development, or a related field, or an equivalent combination of education, training, experience, or military experience is preferred.

Nice To Haves

  • At least 1 year of experience working with databases, reporting systems, HR systems, learning platforms, or similar technology.
  • Additional education in HR, Learning and Development, or a related field, or an equivalent combination of education, training, experience, or military experience.

Responsibilities

  • Administer the Learning Management System (LMS), including creating and maintaining course records, assignments, testing, and the organization's learning catalog.
  • Troubleshoot course concerns, assignments, and completion data for leaders and learners.
  • Track course participation, enrollment, and completions for reporting to cross-functional leadership.
  • Create dashboards and reports while maintaining employee confidentiality.
  • Coordinate virtual and in-person learning sessions.
  • Maintain facilitation and room calendars to prevent scheduling conflicts and assess availability.
  • Prepare and distribute session invitations, print and send materials, and update manuals and course materials.
  • Track in-class attendance.
  • Maintain shared calendars and distribution lists.
  • Document procedures for use and administration of the LMS.
  • Provide logistical support for trainings and meetings, including room setup and breakdown, refreshment orders, and parking lot follow-up.
  • Perform other job-related duties as assigned.
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