Program Coordinator, Learning & Development

Clay County Health Center•Liberty, MO

2d•$27 - $30

About The Position

The Program Coordinator of Learning & Development administers, coordinates, and implements the Health Center’s learning and development initiatives. The role oversees the online Learning Management System (LMS) and its content, the Workforce Development Plan, instructor-led courses delivered through external partners and universities, programming recommendations and curriculum, new employee orientation, volunteer and intern opportunities, and related support functions. The work supports CCPHC’s mission and Strategic Plan. The position works with departmental leadership to identify training needs and develop programs aligned with organizational and department-specific goals. It develops and coordinates learning activities, supports new employee orientation, and creates volunteer and intern recruitment opportunities in collaboration with schools, community organizations, and other partners. The role also oversees learning records and LMS data, evaluates training effectiveness, monitors assigned budgets, and may support vendor contracts and Board of Trustee meetings. The position requires limited direction: work is generally completed using the employee’s own judgment, with occasional requests for supervisory assistance. Special projects are managed with little oversight, and assignments may be reviewed upon completion. Performance is reviewed periodically. Work is performed in an office environment, with extended computer use and occasional movement around the office. The role requires regular and reliable attendance, strict confidentiality, and adherence to HIPAA guidelines and regulations. Special duties may be assigned during a public health emergency.

Requirements

Bachelor’s degree in Human Resources, Adult Education, Public Administration, Business Administration, or a related field and 2 years of experience administering, developing, or implementing training or similar programs; or an associate degree in one of those fields and 4 years of such experience; an equivalent combination of education and experience may be considered.
Ability to perform the essential duties satisfactorily, with reasonable accommodations considered for individuals with disabilities.
Ability to complete work with limited direction, exercising independent judgment and requesting supervisory assistance occasionally.
Ability to maintain strict confidentiality and adhere to HIPAA guidelines and regulations.
Ability to communicate information and ideas clearly and exchange accurate information.
Ability to use standard office equipment, telephone, and related software and hardware.
Ability to perform sedentary work, occasionally exerting up to 10 pounds of force, and to move about the office as needed.

Responsibilities

Administer the Health Center’s online Learning Management System (LMS) and serve as its main point of contact.
Contribute to the creation of New Employee Orientation content and delivery methods, and serve as a backup facilitator and coordinator.
Develop, coordinate, conduct, and lead workshops, presentations, training programs, and other learning activities.
Recommend, develop, review, implement, and communicate learning programs aligned with organizational development goals.
Work with departmental leadership to evaluate training needs and develop programs addressing identified needs and organizational or department-specific goals.
Plan, develop, and implement volunteer and intern recruitment programs for schools, universities, civic groups, businesses, and the community.
Develop and maintain cooperation with public, civic, professional, and voluntary agencies.
Promote volunteer and internship discussions with local public health system partners, including schools, industry, and community agencies.
Serve as Education Committee Chair; coordinate and develop monthly STAG training calendars and ensure day-off activities are carried out.
Track organization-wide learning and development and ensure applicable training is imported into the LMS and kept current.
Conduct employee surveys and follow up with participants and management to assess transfer of learning to the workplace and program effectiveness.
Maintain knowledge of the online course catalog and participate in vendor enhancements, testing, and implementation.
Provide technical assistance, guidance, and training to LMS end users.
Oversee LMS data integrity, maintenance, tracking, analysis, and reporting.
When directed, participate in preparing RFPs, administer vendor products, and manage contracts.
Research training and development and employee engagement best practices and keep current on new techniques and programs.
Monitor assigned budgets and expenditures and make recommendations for budget preparation and allocation.
Maintain regular and reliable attendance, confidentiality, and compliance with HIPAA guidelines and regulations.
Attend monthly Board of Trustee meetings when needed to present information or record minutes.
Report for special assigned duties during a public health emergency, if applicable.