Program Manager, Learning and Development

Labor First • Mount Laurel Township, NJ

1d

About The Position

The Learning and Development Program Manager will design, build, and manage training programs that help employees grow and perform at their best. The role owns programs end-to-end, from needs analysis and curriculum design through content production, delivery, and measurement of impact. The Program Manager partners with subject matter experts, department leaders, and compliance stakeholders to turn complex processes, products, and regulations into clear, engaging, and effective training.

Requirements

• Bachelor’s degree in Education, Communication, Human Resources, or a similar field.
• At least 3 years of experience in program or instructional design, training and development, or a related learning and development role.
• Demonstrated program management skills, including learning needs and gap analysis, stakeholder management, data analysis, and project and resource management.
• Comfort working cross-functionally with subject matter experts, frontline managers, and senior leadership or executive teams.
• Strong project management skills, including the ability to manage multiple modules or projects with attention to detail and deadlines.
• Strong instructional design skills, including the ability to structure content around clear learning objectives, misconceptions, and practical application.
• Experience building training presentations and materials using PowerPoint, Lucid, Rise, or similar tools.
• Excellent writing and editing skills, with attention to consistency and clarity.
• Familiarity with adult learning principles, training evaluation methods, and content delivery.
• Experience providing training delivery feedback to training teams and functional subject matter experts.

Nice To Haves

• Experience working with regulated or highly technical content, such as healthcare, insurance, or financial services.
• Experience administering or managing a Learning Management System (LMS).
• Experience creating e-learning through native authoring tools within an LMS.
• Involvement in training programs supporting new product launches for a scaling organization.

Responsibilities

• Conduct learning needs analysis to inform content design for existing and new products and businesses.
• Partner with leaders and stakeholders to design and build structured, role-specific onboarding and training curricula, including learning objectives, content sequencing, assessments, and job aids.
• Translate complex regulatory, technical, or product information into clear, digestible training materials for new hires and existing employees.
• Produce polished training materials, including presentations, guides, and e-learning modules, using consistent design and brand standards.
• Partner with subject matter experts to keep training content accurate and current as regulations and internal practices evolve.
• Gather feedback and performance data to continuously improve program effectiveness.
• Manage multiple training modules or workstreams simultaneously, keeping projects on schedule and stakeholders informed.
• Lead delivery of New Hire Orientation Days 1 and 2.
• Provide facilitation best practices, coaching, and feedback to subject matter experts responsible for delivering core content.

Benefits

• Competitive salary
• Comprehensive benefits package
• 401k contribution
• Generous vacation time
• Opportunity to grow

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level