Lead Cashier

Ulta Beauty, Inc.•Mandeville, LA

6d•Onsite

About The Position

The Lead Cashier is responsible for efficient guest transactions and maintaining clean, organized, and visually appealing cashwrap standards. This experienced cashier helps train new cashiers and cross-train associates, collaborates with and influences peers, and supports store goals for sales, guest experience, loyalty, and credit. The role supports leadership with register opening and closing functions, associate exit inspections, and cashier chat-ins and chat-outs. The Lead Cashier engages guests with the benefits of Ulta Beauty’s Loyalty Life Cycle and helps deliver exceptional service and results. The position combines guest service and selling with cashiering, team development, and operational compliance. The Lead Cashier maintains cashwrap displays and supplies, supports appointments and in-store events, and helps ensure store cleanliness, safety, loss prevention, and adherence to company policies. The role requires a flexible schedule that may include days, evenings, weekends, and holidays, and may not be held by a minor; associates must be at least 18 years old.

Requirements

High school diploma preferred.
Two years of relevant work experience or an equivalent combination of education and relevant work experience preferred.
Ability to delegate, multitask, and solve problems.
Knowledge of and passion for guest service and competency in selling.
Experience addressing guest concerns and questions promptly and professionally.
Experience exceeding sales goals and training new hires.
Proficiency with basic technology, such as point-of-sale systems and Apple devices.
Excellent written and verbal communication skills.
Strong collaboration and interpersonal skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships.
Ability to react under pressure, use good judgment in ambiguous situations, and be flexible and adaptable.
Must be at least 18 years old.
Ability to work a flexible schedule, including days, evenings, weekends, and holidays.

Responsibilities

Contribute to store goals for retail and service sales, omni-channel, guest loyalty and credit, and retail shrink.
Greet and engage guests, personalize service, and recommend Ulta Beauty products and services.
Handle sales, refunds, and exchanges courteously.
Connect guests with associates for makeup applications, skincare analysis, and product demonstrations.
Book appointments and support services and in-store events.
Replenish, organize, and maintain cashwrap displays, supplies, and impulse fixtures.
Maintain prompt and regular attendance.
Contribute to an inclusive environment for teammates, peers, and guests.
Complete cashier chat-ins and chat-outs and associate exit inspections as needed.
Stay informed about industry trends, products, and services and their ingredients and benefits.
Promote the guest loyalty program, credit, and Ulta Beauty app; encourage associates to meet individual and store goals.
Assist with training new cashiers and cross-training other associates in cashiering.
Engage and influence peers to support productivity and performance.
Promote cashier accountability for personalized service and following system prompts.
Participate in ongoing training and education.
Collaborate with store managers and associates to grow the business.
Follow company policies, procedures, standards, and dress code.
Complete transactions and properly control cash and media at the cashwrap.
Complete selected register opening and closing functions as directed by the manager on duty.
Maintain cleanliness and store standards throughout the cashwrap, salesfloor, restrooms, backroom, and break area.
Protect company assets and minimize loss by following workplace safety, inventory control, and loss prevention procedures.
Perform other operational tasks as directed.