Lead Cashier

Ulta Beauty, Inc. • Santee, CA

13d • Onsite

About The Position

The Lead Cashier is responsible for efficient guest transactions and maintaining clean, organized, guest-ready cashwrap standards. The role supports cashier training and associate cross-training, leads and influences peers, and helps drive sales, guest experience, loyalty and credit results. The Lead Cashier also supports store leadership with register opening and closing functions, associate exit inspections, and cashier check-ins and check-outs. The position emphasizes exceptional guest service, operational excellence, compliance, and achieving store goals.

Requirements

• High school diploma preferred.
• Two years of relevant work experience or an equivalent combination of education and relevant work experience preferred.
• Ability to delegate, multitask, and solve problems.
• Knowledge of and passion for guest service, with selling competency.
• Experience addressing guest concerns and questions promptly and professionally.
• Experience exceeding sales goals and training new hires.
• Proficiency with basic technology, including point-of-sale systems and Apple devices.
• Excellent written and verbal communication skills.
• Strong collaboration and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain strong customer relationships.
• Ability to react under pressure, use good judgment in ambiguous situations, and remain flexible and adaptable.
• Must be at least 18 years old; the Lead Cashier role cannot be held by a minor.
• Ability to work a flexible schedule including days, evenings, weekends, and holidays.

Nice To Haves

• High school diploma.
• Two years of relevant work experience or an equivalent combination of education and relevant work experience.

Responsibilities

• Contribute to store goals for retail and service sales, omnichannel, guest loyalty and credit, and retail shrink.
• Greet and engage guests, personalize service, recommend products and services, and handle sales, refunds, and exchanges courteously.
• Pair guests with associates for makeup applications, skincare analysis, and product demonstrations.
• Book appointments and support in-store services and events.
• Replenish, organize, and maintain cashwrap displays, supplies, and impulse fixtures.
• Maintain prompt and regular attendance.
• Support the leadership team with cashier check-ins and check-outs and associate exit inspections.
• Stay informed about industry trends, products, services, ingredients, and benefits.
• Explain loyalty-program benefits, including credit and the Ulta Beauty app, and encourage associates to meet individual and store goals.
• Assist with training new cashiers and cross-training other associates in cashiering.
• Engage and influence peers to support productivity, performance, accountability, and a personalized guest experience.
• Participate in ongoing brand and category training and collaborate with store managers and associates to grow the business.
• Follow company policies, procedures, standards, and dress code.
• Complete transactions and properly control cash and media at the cashwrap.
• Complete selected register opening and closing functions as directed by the manager on duty.
• Maintain cleanliness and store standards in the cashwrap, salesfloor, restrooms, backroom, and break area.
• Protect company assets and minimize loss by following safety, inventory-control, and loss-prevention procedures.
• Perform other operational tasks as directed.

Benefits

• Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits.
• Eligible associates may earn overtime pay as required by applicable law.
• Part-time positions are eligible for dental, vision, life, and disability benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED