Junior Accounts Receivable Specialist

Stayntouch•Rockville, MD

12d•Hybrid

About The Position

The Junior Accounts Receivable Specialist joins the Finance team and reports to the Director of Accounting, working closely with the Senior AR Staff Accountant. The role manages billing and collections for US and international customers, serves as a key contact for customer billing inquiries, and partners with teams across the company to resolve account issues. This role is suited to a proactive, organized self-starter with strong communication and problem-solving skills who can shift priorities in a fast-paced environment while maintaining quality of work. The position also supports occasional office projects and may take on additional responsibilities as it grows.

Requirements

Bachelor’s degree in Accounting, Finance, Economics, or Business, or equivalent experience.
1–2 years of experience in an accounting or accounts receivable role.
Excellent written and verbal communication skills, including the ability to work with customers, colleagues, and managers across departments and countries.
Strong organizational skills and high attention to detail.
Commitment to meeting deadlines.
Proactive approach to customer outreach and follow-up.
Ability to maintain confidentiality.
Proficiency in Excel, including pivot tables and lookup functions such as VLOOKUP/XLOOKUP.
Proficiency in Microsoft Office and collaboration tools such as Teams, Zoom, and Slack, plus familiarity with using AI.

Nice To Haves

Experience with Sage Intacct and Salesforce; the ability to learn new systems quickly may substitute.

Responsibilities

Follow up on open accounts receivable and proactively pursue past-due balances by email and phone.
Prepare and maintain accounts receivable aging reports and track collection activity.
Investigate, coordinate, and resolve customer inquiries about invoices, payment history, and statements.
Ensure timely and accurate billing for new and existing customers.
Prepare consolidated billing statements for larger customer groups.
Prepare credit memos and account adjustments.
Ensure all customers have an active stored payment method on file.
Respond promptly to internal billing inquiries from other departments.
Coordinate across time zones as needed during the regular workday.
Use Excel, Sage Intacct, and Salesforce to carry out role responsibilities.
Support occasional office projects as time permits, such as team events, travel arrangements, trade show logistics, and purchasing company swag and rewards.
Take on additional responsibilities as the role grows.

Benefits

Medical, dental, and vision coverage.
Company contributions to HSA/HRA accounts for eligible healthcare expenses.
401(k) with company match.
Company-paid life and disability insurance.
Generous PTO.
Paid holidays, including company-wide days to unplug and recharge.
Hybrid work flexibility, with two required office days per week (currently Tuesday and Thursday).
Company-paid parking and commuting benefits on required in-office days.
Professional development support, including tuition reimbursement, certification allowances, and learning opportunities.
Company events and social activities.
Employee recognition, rewards, and company-branded merchandise.