Jr Analyst, Accounts Receivable & Collections

Ingredion • Tulsa, OK

1d

About The Position

Ingredion is hiring a Jr. Analyst, Accounts Receivable and Collections to perform timely, effective collections of past-due accounts and support departmental objectives. The role processes, investigates, and posts US and Canadian customer payment data in SAP against open account items, and provides backup documentation to Collection Analysts. It also supports cash application, account reconciliation, customer communications, and reporting while helping reduce days sales outstanding and maintain accurate customer accounts.

The analyst works with Risk Management, Sales, Accounting, Treasury, customer service, plants, customers, and bank contacts to resolve payment issues and discrepancies. The role is based in Tulsa, Oklahoma, reports to the Associate Manager, Accounts Receivable & Collections, and may be eligible for the Ingredion Annual Incentive Plan or a role-specific commission or bonus. The stated annual pay range is $54,200.00–$72,266.67. Relocation is not available.

Requirements

• College degree in Business, Accounting, or equivalent.
• 1–3 years of experience in collections, deduction management, and cash application of accounts.
• Understanding of accounting fundamentals and principles.
• Working knowledge of accounts receivable and collection department operations.
• Process-oriented approach, attention to detail and follow-up, and accurate, proficient data-entry skills.
• Strong problem-solving skills and a proven record of initiative.
• Experience establishing and maintaining effective relationships with customers, sales professionals, and internal support staff.
• Proficiency with Microsoft Office applications, including Excel and Word.

Nice To Haves

• Credit designation.
• Experience with SAP.
• Knowledge of Canadian currency.
• English/French speaking ability; Spanish is an asset.

Responsibilities

• Perform timely and effective collections of past-due accounts in accordance with sale terms and company policies, with the goal of reducing DSO and minimizing slow collections.
• Process, investigate, and post US and Canadian customer payment data through SAP against open customer account items.
• Monitor payments for Cash in Advance customers and advise the Risk Analyst.
• Provide backup documentation to Collection Analysts for customer short payments and overpayments.
• Copy checks received from customers, identify the customer account in SAP and ACT!, and forward checks to the correct US or Canadian lockbox for deposit.
• Maintain files of US and Canadian wire transfers and lockbox reports, including ACH and check payments.
• Complete special projects as assigned by the Collection Manager.
• Reconcile and investigate customer overpayments and short payments with internal departments through final resolution; provide supporting documentation for discrepancies and preserve the integrity of customer account records.
• Research and reconcile account discrepancies and correct automatic US and Canadian lockbox payment misapplications.
• Communicate promptly with customers and Senior Collection Analysts regarding cash application issues.
• Enter data into US and Canadian Cash Collection Summary forecast sheets and balance Daily Cash and Lockbox Reports.
• Maintain and update customer remittance advices received in US and Canadian departmental email boxes.
• Work with Risk Management to minimize potential bad-debt losses.
• Maintain good relationships with Sales personnel and customers while addressing past-due accounts and supporting sales, customer goodwill, and payment performance.
• Communicate collection issues to the Collection Manager and Risk Analysts.
• Advise Corporate Accounting and Treasury about miscoded wire payments.
• Identify and advise Accounting of journal entries needed for Canadian non-A/R payments and transfers between company codes.
• Maintain relationships with Bank of America contacts regarding US and Canadian lockbox and wire issues.
• Maintain effective daily communication with the Collection Manager regarding cash application.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• 401(k) plan with company match
• May be eligible for the Ingredion Annual Incentive Plan or a role-specific commission or bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level