Jr Analyst, Accounts Receivable & Collections

Ingredion Incorporated • Tulsa, OK

2d • $54,200 - $72,267

About The Position

Ingredion is hiring a Jr. Analyst, Accounts Receivable and Collections to perform timely and effective collection activities on past-due accounts and help meet departmental objectives. The role processes, investigates, and posts US and Canadian customer payment data in SAP against open account items, and provides backup documentation to other Collection Analysts. It also supports accurate cash application, account reconciliation, customer communications, and coordination with internal teams and banking contacts.

Requirements

• College degree in Business, Accounting, or equivalent.
• 1–3 years of experience in collections, deduction management, and cash application of accounts.
• Knowledge of Canadian currency.
• Understanding of accounting fundamentals and principles.
• Working knowledge of accounts receivable and collection department operations.
• Process-oriented approach, attention to detail and follow-up, and accurate, proficient data-entry skills.
• Strong problem-solving skills and a proven record of initiative.
• Experience establishing and maintaining effective relationships with customers, sales professionals, and internal support staff.
• Proficiency with Microsoft Office applications, including Excel and Word.

Nice To Haves

• Credit designation.
• Experience with SAP.
• English/French speaking ability; Spanish is an asset.

Responsibilities

• Collect past-due accounts promptly and in accordance with sales terms and company policies, helping reduce Days Sales Outstanding and minimize slow collections.
• Process, investigate, and post US and Canadian customer payment data in SAP against open account items.
• Monitor Cash in Advance customer payments and advise the Risk Analyst.
• Provide backup documentation for customer short payments and overpayments to the Collection Analysts handling those accounts.
• Copy customer checks received in-house, note the customer account in SAP and ACT!, and forward checks to the appropriate US or Canadian lockbox for deposit.
• Maintain US and Canadian files of wire transfers and lockbox reports, including ACH and check payments.
• Complete special projects as assigned by the Collection Manager.
• Reconcile and investigate customer overpayments and short payments with internal departments, including Sales, Billing, Customer Service, and plants, through final resolution.
• Provide supporting documentation for discrepancies to facilitate resolution and preserve the accounting integrity of customer accounts.
• Research and reconcile account discrepancies to maintain individual account integrity.
• Research and correct automatic US and Canadian lockbox payment misapplications.
• Communicate promptly with customers and/or Senior Collection Analysts about cash application issues.
• Enter data into US and Canadian Cash Collection Summary forecast sheets and balance Daily Cash and Lockbox Reports.
• Maintain and update customer remittance advices received in US and Canadian departmental email inboxes.
• Work with Risk Management to minimize potential bad-debt losses.
• Maintain good relationships with Sales personnel and customers while handling past-due accounts, supporting sales, minimizing potential bad-debt losses, retaining customer goodwill, and improving payment performance.
• Communicate collection issues effectively to the Collection Manager and Risk Analysts.
• Advise Corporate Accounting and Treasury about miscoded wire payments.
• Identify journal entries needed for Canadian non-A/R payments and for moving funds between company codes, and advise Accounting.
• Maintain relationships with Bank of America contacts regarding US and Canadian lockbox and wire issues.
• Communicate daily cash application matters effectively with the Collection Manager.

Benefits

• Medical coverage.
• Dental coverage.
• Vision coverage.
• 401(k) plan with a competitive company match.
• May be eligible for the Ingredion Annual Incentive Plan or a role-specific commission or bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level