Internet Sales Representative
About The Position
Baldwin Subaru is seeking an energetic, motivated, and customer-focused Internet Sales Representative to join its sales team. The role focuses on responding to customer inquiries, following up with internet leads, building relationships with prospective buyers, and scheduling appointments for the sales team. The representative is not responsible for selling vehicles; the goal is to create opportunities and provide an exceptional first impression that brings customers into the dealership. Training and support are provided. The position is full-time, day shift, based in person at 1730 N Highway 190, Covington, Louisiana, with rotating weekends. Compensation is listed as $15.00 base plus commission per month.
Requirements
- Strong communication and relationship-building skills.
- Comfort communicating with customers by phone and digital channels.
- Goal-oriented and self-motivated.
- Strong organizational and time-management skills.
- Basic computer proficiency and ability to learn CRM software.
- Positive attitude, strong work ethic, competitive mindset, excellent follow-up skills, professional objection handling, desire to help customers, and a team-oriented approach.
Nice To Haves
- Experience in sales, customer service, retail, hospitality, banking, insurance, or a call center.
- Previous automotive sales or business development center (BDC) experience; a plus but not required.
Responsibilities
- Respond promptly to internet leads by phone, text, email, and chat.
- Follow up with prospective customers about vehicle inquiries.
- Build rapport and establish trust with customers.
- Schedule and confirm appointments for the sales team.
- Maintain consistent follow-up with unsold prospects.
- Use CRM software to track customer interactions and activities.
- Meet daily, weekly, and monthly appointment goals.
- Work with sales consultants and managers to maximize appointment show rates and sales opportunities.
- Maintain accurate records and notes for customer communications.
- Deliver a professional and positive customer experience during every interaction.
Benefits
- Dental insurance
- Employee discount
- Health insurance
- Opportunities for advancement
- Paid time off
- Paid training
- Parental leave
- Professional development assistance
- Retirement plan
- Vision insurance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
