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Online Sales Manager Resume Example

by
Trish Seidel
Reviewed by
Dave Fano
Last Updated
June 12, 2025
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Online Sales Manager Resume Example:

Nina Baskerville
[email protected]
•
(954) 924-1251
•
linkedin.com/in/nina-baskerville
•
@nina.baskerville
•
Online Sales Manager
Results-driven Online Sales Manager with 10+ years of experience optimizing e-commerce strategies and leading high-performance teams. Expert in AI-driven personalization, omnichannel integration, and data analytics, consistently delivering 30%+ YoY revenue growth. Proven track record of implementing cutting-edge digital solutions to enhance customer experience and drive market expansion.
WORK EXPERIENCE
Online Sales Manager
10/2023 – Present
Elevate Online Sales Co.
  • Spearheaded the implementation of an AI-driven personalization engine, resulting in a 35% increase in conversion rates and a $12M boost in annual online revenue across all product categories.
  • Orchestrated the seamless integration of augmented reality (AR) product visualization tools, reducing return rates by 28% and increasing customer satisfaction scores from 4.2 to 4.8 out of 5.
  • Led a cross-functional team of 25 professionals to develop and launch a blockchain-based loyalty program, acquiring 2.5M new members and driving a 40% increase in repeat purchases within the first year.
E-commerce Manager.
05/2021 – 09/2023
Digital Commerce Solutions Inc.
  • Pioneered the adoption of predictive analytics for inventory management, reducing stockouts by 62% and improving gross margin by 8.5% through optimized pricing strategies.
  • Designed and implemented an omnichannel customer experience strategy, resulting in a 45% increase in cross-channel sales and a 30% improvement in customer lifetime value.
  • Mentored and developed a team of 15 e-commerce specialists, resulting in a 25% increase in productivity and a 95% employee retention rate over two years.
Digital Marketing Manager
08/2019 – 04/2021
Blue Horizon Digital Marketing Inc.
  • Revamped the company's social commerce strategy, leveraging emerging platforms to achieve a 150% year-over-year growth in social media-driven sales, totaling $5M in additional revenue.
  • Implemented a cutting-edge chatbot and live chat support system, reducing customer response times by 80% and increasing first-contact resolution rates from 65% to 92%.
  • Collaborated with the marketing team to develop and execute data-driven email campaigns, resulting in a 28% increase in email-generated revenue and a 15% improvement in overall ROI.
SKILLS & COMPETENCIES
  • Revenue Growth Strategy
  • Customer Journey Optimization
  • Digital Marketing Funnel Development
  • Sales Performance Analytics
  • Conversion Rate Optimization
  • Predictive Sales Forecasting
  • Customer Lifetime Value Analysis
  • Salesforce CRM
  • HubSpot Marketing Hub
  • Google Analytics 4
  • Klaviyo Email Marketing
  • AI-Powered Lead Scoring
  • Voice Commerce Strategy
COURSES / CERTIFICATIONS
Certified Sales Professional (CSP)
04/2023
Sales and Marketing Executives International (SMEI)
HubSpot Inbound Sales Certification
04/2022
HubSpot Academy
Google Ads Certification
04/2021
Google
Education
Bachelor of Science in Marketing
2016 - 2020
San Diego State University
San Diego, CA
E-commerce Marketing
Digital Media and Communications
Build your Online Sales Manager resume

What makes this Online Sales Manager resume great

Driving measurable growth is key. This Online Sales Manager resume demonstrates expertise in leveraging AI personalization, predictive analytics, and omnichannel strategies to increase revenue and customer loyalty. It addresses challenges like reducing stockouts and speeding up response times. Clear metrics showcase consistent impact and improvement, emphasizing both technical skill and effective team leadership.

Online Sales Manager Resume Template

Contact Information
[Full Name]
[email protected] • (XXX) XXX-XXXX • linkedin.com/in/your-name • City, State
Resume Summary
Online Sales Manager with [X] years of experience driving e-commerce growth and optimizing digital sales channels. Expert in [CRM/analytics tools] with proven success increasing online revenue by [percentage] at [Previous Company]. Skilled in [key sales strategy] and [digital marketing technique], seeking to leverage comprehensive online sales management expertise to expand market share, boost conversion rates, and deliver sustainable revenue growth through data-driven sales strategies for [Target Company].
Work Experience
Most Recent Position
Job Title • Start Date • End Date
Company Name
  • Spearheaded implementation of [advanced e-commerce platform], resulting in a [X%] increase in online sales and improving customer conversion rate by [Y%] within [Z] months
  • Developed and executed [innovative digital marketing strategy], leveraging [social media platforms/SEO techniques], leading to a [X%] growth in organic traffic and [Y%] increase in qualified leads
Previous Position
Job Title • Start Date • End Date
Company Name
  • Managed online sales team of [X] members, implementing [performance management system/sales methodology], resulting in [Y%] increase in team productivity and [Z%] growth in quarterly revenue
  • Analyzed [customer behavior data/sales metrics] using [analytics tools], identifying key trends that informed product positioning strategies and led to a [X%] increase in customer retention
Resume Skills
  • Online Sales Strategy Development
  • [E-commerce Platform Expertise, e.g., Shopify, Magento]
  • Digital Marketing & SEO
  • [CRM Software, e.g., Salesforce, HubSpot]
  • Customer Relationship Management
  • Data-Driven Sales Analysis
  • [Social Media Advertising, e.g., Facebook Ads, Google Ads]
  • Team Leadership & Motivation
  • Conversion Rate Optimization
  • [Industry-Specific Sales Techniques]
  • Negotiation & Closing Skills
  • [Specialized Sales Certification, e.g., Certified Sales Leadership Professional]
    • Certifications
    Official Certification Name
    Certification Provider • Start Date • End Date
    Official Certification Name
    Certification Provider • Start Date • End Date
    Education
    Official Degree Name
    University Name
    City, State • Start Date • End Date
    • Major: [Major Name]
    • Minor: [Minor Name]

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    A strong Online Sales Manager resume showcases digital strategy and revenue growth. Upload yours below to verify your structure, highlight core competencies, and ensure your achievements include measurable results. Does it stand out?

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    Resume writing tips for Online Sales Managers

    Online Sales Manager roles demand clear alignment between your resume and the specific job title to capture attention. While many positions emphasize measurable business outcomes, your resume must balance showcasing strategic impact with concrete skills. Focus on results-driven language that directly reflects the employer’s priorities.
    • Use the exact job title from the posting as your resume headline to ensure relevance and pass automated filters.
    • Craft a summary that highlights your ability to drive revenue growth through targeted customer acquisition and conversion optimization.
    • Demonstrate measurable achievements that connect your management actions to business outcomes, not just daily tasks.
    • Incorporate key skills like digital sales strategies and performance analytics to show your strategic approach to online sales management.

    Common Responsibilities Listed on Online Sales Manager Resumes:

    • Leverage AI tools to optimize online sales strategies and customer engagement.
    • Collaborate with marketing teams to align sales campaigns with brand objectives.
    • Analyze sales data to identify trends and drive strategic decision-making.
    • Implement automation solutions to streamline sales processes and increase efficiency.
    • Lead cross-functional teams to enhance e-commerce platform performance and user experience.

    Online Sales Manager resume headline examples:

    Online Sales Manager job titles are all over the place, which makes your resume title even more important. You need one that matches exactly what you're targeting. Most Online Sales Manager job descriptions use a clear, specific title. Headlines are optional but should highlight your specialty if used.

    Strong Headlines

    Results-Driven E-commerce Sales Leader | 300% Revenue Growth

    Weak Headlines

    Experienced Online Sales Manager with Good Results

    Strong Headlines

    Digital Sales Strategist: AI-Powered Conversion Optimization Specialist

    Weak Headlines

    Dedicated Professional Seeking Online Sales Management Role

    Strong Headlines

    Innovative Online Sales Manager: Omnichannel Expert & Team Mentor

    Weak Headlines

    Sales Manager with Knowledge of E-commerce Platforms
    🌟 Expert Tip
    "When it comes to hiring, I focus on whether applicants can translate strategy into execution. It’s one thing to talk big picture. It’s another to deliver results that actually move the business forward. Show me how you did it, what tools you used, and the impact." - Katie Stryker, Vice President & Hiring Strategist

    Resume Summaries for Online Sales Managers

    Online Sales Manager roles have become more performance-driven and results-focused than ever. Your resume summary serves as your strategic positioning statement, immediately communicating your value proposition to hiring managers. This critical section determines whether recruiters continue reading or move to the next candidate. Most job descriptions require that a online sales manager has a certain amount of experience. That means this isn't a detail to bury. You need to make it stand out in your summary. Lead with your years of experience, quantify your achievements with specific metrics, and highlight relevant technologies you've mastered. Skip objectives unless you lack relevant experience. Align your summary directly with the job requirements.

    Strong Summaries

    • Results-driven Online Sales Manager with a track record of increasing e-commerce revenue by 45% in 12 months. Expert in AI-powered sales analytics and omnichannel marketing strategies. Skilled at leading remote teams and optimizing conversion rates through data-driven decision-making and innovative customer engagement techniques.

    Weak Summaries

    • Experienced Online Sales Manager with a background in e-commerce and digital marketing. Skilled at managing online sales teams and implementing marketing campaigns. Familiar with various e-commerce platforms and customer relationship management tools.

    Strong Summaries

    • Dynamic Online Sales Manager with 8+ years of experience in digital marketplaces. Spearheaded the implementation of a cutting-edge predictive analytics platform, resulting in a 30% boost in customer retention. Proficient in blockchain-based supply chain management and personalized marketing automation for enhanced customer experiences.

    Weak Summaries

    • Dedicated Online Sales Manager seeking to contribute to a growing company. Strong communication and leadership skills with the ability to work in fast-paced environments. Knowledgeable about current online sales trends and best practices.

    Strong Summaries

    • Innovative Online Sales Manager who increased cross-platform sales by 60% through strategic integration of AR/VR technologies. Expertise in social commerce and influencer marketing strategies. Adept at leveraging big data analytics to identify emerging market trends and optimize pricing strategies across global e-commerce platforms.

    Weak Summaries

    • Results-oriented Online Sales Manager with experience in increasing sales and improving customer satisfaction. Proficient in using e-commerce platforms and social media for marketing. Good at problem-solving and adapting to new technologies in the online sales space.

    Resume Bullet Examples for Online Sales Managers

    Strong Bullets

    • Spearheaded implementation of AI-driven sales forecasting tool, resulting in 28% increase in quarterly revenue and 15% reduction in inventory costs

    Weak Bullets

    • Managed online sales team and oversaw daily operations to meet company goals

    Strong Bullets

    • Orchestrated omnichannel marketing strategy, boosting online conversion rates by 45% and expanding customer base across 5 new international markets

    Weak Bullets

    • Implemented new sales strategies to improve performance and increase revenue

    Strong Bullets

    • Led cross-functional team in developing and launching mobile app, driving 60% increase in repeat purchases and improving customer retention by 35%

    Weak Bullets

    • Collaborated with marketing department to create promotional campaigns for products

    Bullet Point Assistant

    Use the dropdowns to create the start of an effective bullet that you can edit after.

    The Result

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    🌟 Expert tip
    "Your resume is actually a sales document. It's a pitch designed to sell your skills and experience in a way that aligns with what a company needs." - Dave Fano, CEO & Founder of Teal

    Essential skills for Online Sales Managers

    Your online sales management expertise in conversion optimization, customer acquisition, and revenue growth demonstrates the strategic thinking that drives digital success. Hiring managers seek candidates who can navigate complex sales funnels while building lasting customer relationships. Consider how your ability to analyze metrics and adapt strategies positions you ahead of other applicants. Showcase these analytical and relationship-building strengths prominently in your application materials.

    Hard Skills

    • Sales Strategy Development
    • Sales Forecasting and Planning
    • Customer Relationship Management (CRM) Software
    • Sales Pipeline Management
    • Sales Performance Metrics and Analytics
    • E-commerce Platforms and Technologies
    • Digital Marketing and Advertising
    • Search Engine Optimization (SEO)
    • Pay-Per-Click (PPC) Advertising
    • Email Marketing and Automation
    • Social Media Marketing and Advertising
    • Sales Negotiation and Closing Techniques

    Soft Skills

    • Leadership and Team Management
    • Communication and Presentation Skills
    • Collaboration and Cross-Functional Coordination
    • Problem Solving and Critical Thinking
    • Adaptability and Flexibility
    • Time Management and Prioritization
    • Empathy and Customer-Centric Mindset
    • Decision Making and Strategic Planning
    • Conflict Resolution and Negotiation
    • Creativity and Innovation
    • Active Listening and Feedback Incorporation
    • Emotional Intelligence and Relationship Building

    Resume Action Verbs for Online Sales Managers:

    • Strategized
    • Analyzed
    • Optimized
    • Generated
    • Negotiated
    • Closed
    • Collaborated
    • Implemented
    • Forecasted
    • Trained
    • Monitored
    • Innovated
    • Personalized
    • Upsold
    • Streamlined
    • Cultivated
    • Executed
    • Expanded

    Tailor Your Online Sales Manager Resume to a Job Description:

    Highlight Relevant Sales Platforms and Tools

    Carefully examine the job description for specific online sales platforms and tools mentioned. Ensure your resume prominently features your experience with these platforms in your summary and work experience sections, using the exact terminology. If you have used similar tools, emphasize your transferable skills while clearly stating your specific expertise.

    Showcase Sales Strategies Aligned with Company Goals

    Understand the company's sales objectives and strategies outlined in the job posting. Tailor your work experience to highlight relevant sales strategies and achievements that align with their goals, such as increasing conversion rates, expanding market reach, or boosting customer retention. Use quantifiable metrics to demonstrate your impact in these areas.

    Emphasize Industry-Specific Knowledge

    Identify any industry-specific requirements or challenges mentioned in the job listing and adjust your experience to reflect this knowledge. Highlight your familiarity with industry trends, customer behaviors, and competitive landscapes. Showcase any experience with similar products or markets to demonstrate your understanding of the sector.

    ChatGPT Resume Prompts for Online Sales Managers

    It's one thing to list conversion rates and revenue targets, but the real challenge is connecting those metrics to strategic business outcomes. Online sales management now spans multiple platforms, automation tools, and customer touchpoints—making it harder to capture your full impact. A ChatGPT resume writer like Teal helps translate complex digital sales achievements into compelling resume content. These prompts surface what matters most.

    Online Sales Manager Prompts for Resume Summaries

    1. Create a resume summary for me as an Online Sales Manager with [X years] of experience driving revenue growth through digital channels, highlighting my expertise in [specific platforms/tools] and track record of exceeding targets by [percentage/amount].
    2. Write a professional summary for my resume that positions me as an Online Sales Manager who specializes in [market/industry], emphasizing my ability to build high-performing remote teams and optimize sales funnels that generated [specific revenue/growth metric].
    3. Generate a resume summary for me focusing on my role as an Online Sales Manager who transformed underperforming digital sales operations, showcasing my experience with [CRM/automation tools] and measurable improvements in [key performance areas].

    Online Sales Manager Prompts for Resume Bullets

    1. Transform my experience managing online sales teams into achievement-focused bullet points, emphasizing how I increased team productivity by [percentage], implemented [specific tools/processes], and delivered [revenue/quota results] over [timeframe].
    2. Create measurable resume bullets for my work optimizing digital sales funnels and customer acquisition strategies, highlighting improvements in conversion rates, average deal size, and customer lifetime value with specific percentages and dollar amounts.
    3. Write compelling bullet points about my success launching new online sales channels and partnerships, focusing on quantifiable outcomes like market expansion, revenue diversification, and ROI improvements I achieved as an Online Sales Manager.

    Online Sales Manager Prompts for Resume Skills

    1. Help me organize my Online Sales Manager skills into strategic categories, separating technical platforms (CRM, automation tools, analytics) from leadership competencies and sales methodologies, prioritized by relevance to [target role/industry].
    2. Create a balanced skills section for my resume that showcases both my digital sales expertise and management capabilities, including specific software proficiencies, sales techniques, and team development skills relevant to online sales leadership roles.
    3. Structure my skills section to highlight the unique combination of technical and strategic abilities I've developed as an Online Sales Manager, emphasizing tools like [specific platforms] alongside soft skills that drive remote team success and client relationships.

    Resume FAQs for Online Sales Managers:

    How long should I make my Online Sales Manager resume?

    An Online Sales Manager resume should ideally be one to two pages long. This length allows you to showcase relevant experience and skills without overwhelming potential employers. Focus on quantifiable achievements, such as sales growth percentages or successful campaigns, to make the most of the space. Tailor your resume for each application by highlighting experiences and skills that align with the specific job description.

    What is the best way to format my Online Sales Manager resume?

    A hybrid resume format is best for Online Sales Managers, combining chronological and functional elements. This format highlights your career progression and key skills, essential for demonstrating leadership and sales acumen. Include sections like a professional summary, key skills, work experience, and education. Use bullet points for clarity and ensure consistency in font and spacing to maintain a professional appearance.

    What certifications should I include on my Online Sales Manager resume?

    Relevant certifications for Online Sales Managers include Certified Sales Leadership Professional (CSLP), Google Analytics Certification, and HubSpot Sales Software Certification. These certifications demonstrate expertise in sales strategy, data analysis, and CRM tools, crucial for driving online sales. Present certifications in a dedicated section, listing the certification name, issuing organization, and date obtained, to ensure they stand out to hiring managers.

    What are the most common mistakes to avoid on a Online Sales Manager resume?

    Common mistakes on Online Sales Manager resumes include lack of quantifiable achievements, generic job descriptions, and outdated skills. Avoid these by emphasizing specific results, such as revenue increases or market expansion. Tailor job descriptions to highlight relevant skills and experiences. Regularly update your resume with new skills and technologies to reflect industry trends. Ensure clarity and conciseness to maintain overall resume quality.

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