Internet Sales Manager

Lithia & Driveway • Maplewood, NJ

1d • $80,000 - $110,000

About The Position

Audi Millburn is hiring an Automotive Internet Sales Manager to serve as the first point of contact for online customers. The role focuses on creating an exceptional buying experience, growing appointments, and supporting sales opportunities. The manager responds to internet leads and customer inquiries through VinSolutions, engages prospective customers, schedules appointments with the sales team, and follows up with email leads by phone and with pricing information when needed. The position maintains accurate customer records and CRM activity while delivering excellent customer service in support of dealership sales goals.

This is a performance-driven position with estimated annual earnings of $80,000 to $110,000. Total compensation includes commission based on department net and bonuses based on Manufacturer Approvability, Total Units, and Flat Rate Hours. Actual pay may vary based on skills, experience, job-related knowledge, and physical location, with final compensation established through the interview process.

Applicants must be high school graduates or hold an equivalent credential and be at least 18 years old. The workplace is drug-free, and reasonable accommodations may be made to enable individuals to perform the essential functions.

Requirements

• High school graduate or equivalent.
• At least 18 years of age.
• Strong leadership, coaching, and team development skills.
• Excellent communication skills across phone, email, and text.
• Proficiency with CRM systems, digital leads, and customer follow-up.
• Organized and detail-oriented, with a commitment to delivering an outstanding customer experience.

Nice To Haves

• Previous automotive or dealership internet sales, BDC, or sales management experience.

Responsibilities

• Respond to incoming internet leads, calls, chats, and inquiries through VinSolutions.
• Engage prospective customers and schedule appointments with the sales team.
• Follow up on email leads with phone calls and pricing information as needed.
• Maintain accurate customer records and activity within the CRM system.
• Deliver exceptional customer service while supporting dealership sales goals.

Benefits

• Medical, dental, and vision plans.
• Paid holidays and PTO.
• Short- and long-term disability.
• Paid life insurance.
• 401(k) retirement plan.
• Employee stock purchase plan.
• Lithia Learning Center.
• Vehicle purchase discounts.
• Wellness programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED