Internet Sales Manager

Anderson Automotive Group • Asheville, NC

2d • Onsite

About The Position

The Internet Sales Manager responds to Internet customer inquiries and helps the dealership achieve its maximum profit potential on Internet sales. The role communicates with customers through their preferred channels, including phone, email, and in person; promptly checks and responds to email; and delivers messages intended for other departments. The manager sells, leases, and delivers at least the minimum number of units set by management, coordinates Internet promotions with dealership sales promotions and advertising, and ensures the dealership website address is prominently displayed. The role also photographs dealership inventory for the website, maintains a customer database to support repeat business, and completes other projects assigned by the General Manager.

The position is based in an office environment and is mostly sedentary. It involves occasional walking and standing, light carrying, lifting, pushing, or pulling, close visual work, frequent talking and hearing, and repetitive hand, wrist, or finger movements. It is not substantially exposed to adverse environmental conditions.

Requirements

• Proficiency in Microsoft Office, including Word and Excel, and other computer applications; sound knowledge of Internet capabilities.
• Ability to organize work, establish priorities, and handle multiple projects and functions simultaneously with minimal supervision.
• Ability to compose letters and initiate correspondence independently.
• Excellent typing and telephone skills.
• Strong interpersonal skills and excellent verbal communication skills.
• Some college is preferred.
• Two or more years of Internet sales experience in a dealership setting is preferred.

Nice To Haves

• Some college.
• Two or more years of Internet sales experience in a dealership setting.

Responsibilities

• Communicate with Internet customers and prospects through their preferred method, including phone, email, or in person.
• Check email frequently and respond to inquiries immediately.
• Promptly deliver messages intended for other departments.
• Sell, lease, and deliver at least the minimum number of units set by the management group.
• Coordinate Internet promotions with other dealership sales promotions and advertising.
• Ensure the website address is prominently displayed throughout the dealership and on dealership advertising.
• Take photos of dealership inventory for use on the dealership website.
• Maintain an ongoing customer database to capture repeat business.
• Complete other projects as directed by the General Manager.

Benefits

• Career development opportunities, including development programs and training.
• Stability and continued ability to provide excellence in the communities, including through uncertain times.
• Opportunity to be involved in changes in the automotive industry and its technology.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed