Internet Sales Manager

Ourisman Kia of Bethesda • Chevy Chase, MD

4d

About The Position

Ourisman Automotive Group is seeking a results-driven, tech-savvy Internet Sales Manager to lead the dealership’s online sales efforts. The role manages the dealership’s online presence and internet leads, and drives sales through digital channels. The Internet Sales Manager works with marketing and sales teams, supports customers throughout the buying process, monitors performance, and trains sales staff in effective internet sales practices.

Requirements

• Proven track record of achieving sales targets through online channels.
• Strong communication and interpersonal skills, with the ability to lead and motivate a team.
• Proficiency in digital marketing tools, CRM systems, and online sales platforms.
• Excellent customer service skills and commitment to providing a positive customer experience.
• Strong analytical skills and ability to interpret data and make informed decisions.
• Creative thinking and ability to develop and implement strategies to drive online sales.

Nice To Haves

• Previous experience in internet sales or digital marketing within the automotive industry.
• Kia certification and prior experience with the Kia brand; these may qualify candidates for higher compensation.

Responsibilities

• Oversee internet leads and ensure inquiries receive timely, professional responses.
• Develop strategies to increase lead conversion rates.
• Collaborate with the marketing team on digital marketing campaigns, including SEO, PPC advertising, and social media marketing.
• Maintain and enhance the dealership’s website and online listings, keeping inventory, pricing, and promotions accurate and up to date.
• Work with the sales team to ensure a seamless transition from online leads to in-person sales, providing support and guidance as needed.
• Build relationships with online customers, provide exceptional service, and address questions or concerns throughout the buying process.
• Monitor and analyze online sales performance metrics, report regularly to management, and identify opportunities for improvement.
• Train and mentor sales staff on internet sales techniques and best practices for engaging online customers.
• Stay informed about industry trends and emerging technologies, and recommend strategies and tools to enhance online sales.

Benefits

• Health, dental, and vision insurance
• Life insurance options
• Short-term and long-term disability insurance
• 401(k) plan with company match
• Paid time off and holiday leave
• Opportunities for professional development and growth

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed