Internet Sales Consultant

Horne Mazda•Tempe, AZ

About The Position

The Internet Sales Consultant manages Internet sales activities at an automotive dealership, including generating and managing Internet sales leads and helping the sales team achieve continued success. The role involves understanding customers’ vehicle needs, presenting and demonstrating vehicles, researching inventory and options, supporting price and financing negotiations, and completing the sales and delivery process. The position also requires attending training and department meetings and maintaining regular, predictable attendance.

Requirements

Minimum of two years of automotive Internet sales experience.
One year of related Internet Sales Management experience and/or training, or an equivalent combination of education and experience.
Sales ability, strong communication, and excellent customer service skills.
Organization and thorough follow-up skills to stay in touch with clients before and after the sale.
A current, valid driver’s license.
Mathematical skills, including the ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.

Responsibilities

Contact customers and conduct a needs analysis, including desired vehicle make, type, and features.
Explain vehicle features and demonstrate vehicle operation in the showroom or on the road.
Research model and optional-equipment availability using a computer database.
Work with Sales and F&I Managers to negotiate the sales price, including tax, trade-in allowance, license fee, and discount, and discuss financing or lease-payment requirements.
Walk the lot and visually inspect inventory.
Complete paperwork and arrange vehicle delivery and registration.
Deliver the vehicle and familiarize the customer with it.
Attend and complete required training and department meetings.
Maintain regular and predictable attendance.