Interactive Teller - PT

United Community Bank • Blairsville, GA

6d • $18 - $19 • Onsite

About The Position

United Community is seeking a customer-focused Interactive Teller to join our team. This part-time, on-site role combines personalized service with advanced banking technology, allowing you to assist customers through Interactive Teller Machines (ITMs). You’ll process transactions, resolve issues, and promote banking solutions through live video interactions, helping deliver a seamless and engaging experience.

Requirements

• Flexibility to work rotating shifts, including evenings and weekends.
• Strong interpersonal and communication skills, particularly in a video-based environment.
• Ability to build rapport and foster relationships virtually.
• Familiarity with bank operations, products, and services.
• Commitment to compliance with bank policies and procedures.
• Analytical mindset with the ability to solve problems independently.
• High attention to detail and multitasking capabilities.
• Proficiency in navigating multiple software platforms simultaneously.
• Discretion in handling sensitive information and assessing risk.
• Must be able to pass a background & credit check

Nice To Haves

• Prior experience as a teller or in retail banking/financial institution operations.
• Background in customer service and/or sales.
• Bilingual fluency in English and Spanish.

Responsibilities

• Deliver a seamless and engaging experience by guiding customers through ITM transactions.
• Process a variety of transactions including checking, savings, loans, credit cards, cash/check deposits and withdrawals, and identity verification.
• Evaluate transaction risks, adhere to bank policies, and implement measures to mitigate potential losses.
• Identify customer needs and recommend appropriate banking products and services.
• Efficiently troubleshoot and resolve customer concerns while maintaining high service standards.
• Assist with ATM/Debit Card services, including monitoring system status, submitting service tickets, and responding to inquiries.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed