Intensive Supported Housing Case Manager

Access Supports • Middletown, NY

1d

About The Position

The Intensive Supported Housing Case Manager provides housing and supportive services to homeless and chronically homeless adults, adults at risk of homelessness, individuals with Serious Mental Illness (SMI), adults aging out of foster care, and Veterans. The role supports participants in achieving housing stability, recovery, self-sufficiency, and increased independence through person-centered, strength-based services.

The position involves working with participants with complex needs, including providing crisis intervention and stabilization. The Case Manager helps participants develop collaborative Housing, Health, and Recovery Plans, provides comprehensive support across life domains, promotes community integration and informed decision-making, and coordinates discharge planning and continuity of care. The role requires compliance with agency documentation, policies, and New York State Office of Mental Health regulations.

Requirements

• At least two years of experience in case management, mental health services, or equivalent experience.
• Strong interpersonal and engagement skills.
• Strong organizational abilities.
• Ability to work effectively with high-need populations and respond effectively in crisis situations.
• Bachelor’s degree in Health and Human Services or a related field, or equivalent experience.

Responsibilities

• Work with individuals presenting complex needs, including crisis intervention and stabilization.
• Engage participants in developing a collaborative Housing, Health, and Recovery Plan focused on self-sufficiency.
• Provide comprehensive services addressing employment, finances, medical care, education, transportation, relationships, safety, culture, spirituality, and social supports.
• Support participants in integrating into the community of their choice and making informed decisions about services, supports, and recreational opportunities.
• Assist participants in planning for discharge from Supported Housing, including identifying and coordinating appropriate supports for a successful transition.
• Serve as a role model and support participants in achieving the highest possible level of independent community living.
• Maintain compliance with required documentation, agency policies, and NYS Office of Mental Health regulations.
• Collaborate with community providers to facilitate smooth transitions and continuity of care.

Benefits

• Benefits package

What This Job Offers

• Job Type: Full-time