Intensive Supported Housing Case Manager

Access: Supports for Living•Middletown, NY

About The Position

The Intensive Supported Housing Case Manager works in a Supported Housing Program serving homeless and chronically homeless adults, adults at risk of homelessness, people with Serious Mental Illness (SMI), adults aging out of foster care, and Veterans. The role provides person-centered, strength-based support to help participants achieve housing stability, recovery, self-sufficiency, and increased independence. The position is based in Middletown, New York, and is scheduled Monday through Friday, 8:30 a.m. to 5:00 p.m. (40 hours per week). Pay is $22.00 per hour plus a benefits package.

Requirements

  • At least two years of experience in case management, mental health services, or equivalent experience.
  • Bachelor’s degree in Health and Human Services or a related field, or equivalent experience.
  • Strong engagement and assessment skills.
  • Crisis intervention skills.
  • Community integration skills.
  • Strong organizational abilities and documentation compliance skills.
  • Excellent interpersonal and engagement skills.
  • Ability to work with high-need populations and respond effectively in crisis situations.

Responsibilities

  • Work with individuals presenting complex needs, including providing crisis intervention and stabilization.
  • Engage participants in developing a collaborative Housing, Health, and Recovery Plan focused on self-sufficiency.
  • Provide comprehensive services across life domains, including employment, finances, medical care, education, transportation, relationships, safety, culture, spirituality, and social supports.
  • Support participants in integrating into the community of their choice and making informed decisions about services, supports, and recreational opportunities.
  • Help participants plan for discharge from Supported Housing, including identifying and coordinating appropriate supports for a successful transition.
  • Serve as a role model and support participants in achieving the highest possible level of independent community living.
  • Maintain required documentation and comply with agency policies and New York State Office of Mental Health regulations.
  • Collaborate with community providers to support smooth transitions and continuity of care.

Benefits

  • Benefits package
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