Intensive Case Manager
About The Position
The Intensive Home Service Provider provides intensive case management and care coordination for children and youth in foster care or the Juvenile Justice System, or who are at risk of out-of-home placement. The role delivers skill-building sessions directly to clients and parent coaching, facilitates Child and Family Team (CFT) meetings, and supports the Intensive Care Coordinator with tasks needed to stabilize clients’ symptoms and improve their functioning. The position coordinates with multidisciplinary clinical teams and outside agencies, provides collaborative and culturally sensitive rehabilitation services, connects clients to community resources, and completes documentation according to Medi-Cal, Santa Clara County, and AACI standards. Work takes place in the community, clients’ homes, community partner sites, and an office environment. Driving is essential, and travel may be required up to 25% of the time.
Requirements
- Bachelor’s degree in social work or a related field, or equivalent education, training, and experience.
- One year or more of case management and rehabilitation services experience working with parents and youth.
- Knowledge of community and county resources for referrals and coordination with appropriate agencies.
- Knowledge of trauma-informed care.
- Knowledge of California mandated reporter laws.
- Knowledge of crisis de-escalation interventions.
- Proficient writing skills.
- Proficiency with basic technological tools, including computers or laptops, email, phones, and the internet.
- Working knowledge of Microsoft Office Suite.
- Ability to maintain a valid California driver license, current personal auto insurance, and an MVR sufficient to maintain insurability under agency auto liability.
- Verbal and written fluency in English.
- Ability to communicate effectively with people from diverse cultural, professional, and experiential backgrounds.
- Ability to establish and maintain effective working relationships as part of a multidisciplinary team.
Nice To Haves
- Knowledge of the child welfare system and juvenile probation system.
- Bilingual skills in a second language, particularly Spanish, Mandarin, or Vietnamese.
Responsibilities
- Coordinate care with multidisciplinary clinical teams and outside agencies, developing working relationships to advocate for clients.
- Work with the assigned Intensive Care Coordinator to monitor intervention effectiveness and determine whether treatment adjustments or additional resources and supports are needed.
- Provide collaborative, culturally sensitive, strengths-based, client-centered individual, group, and family rehabilitation services to youth and their families.
- Complete documentation according to Medi-Cal, Santa Clara County, and AACI standards and deadlines.
- Schedule, facilitate, and participate in Child and Family Team (CFT) meetings.
- Facilitate referrals to community resources and provide case management services.
- Participate in clinical supervision, consultations, trainings, and team meetings.
- Assist clients in developing social and community support systems.
- Complete other related duties and projects as assigned.
Benefits
- Signing bonus.
- Hybrid remote model with a company laptop.
- Realistic caseload.
- 12 paid holidays and one floating holiday.
- Paid vacation and sick time.
- Comprehensive benefit plan with four health plan options; the employer pays 95% of premiums.
- 403(b) retirement plan with match.
- Additional pay for bilingual staff.
- Eligibility for the State Loan Forgiveness Program.
- Free access to the Headspace mindfulness application.
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What This Job Offers
Job Type
Full-time
