Intensive Case Manager - ACCS

Eliot Community Human Services•Lynn, MA

About The Position

Eliot is seeking an Intensive Case Manager to join its Adult Community Clinical Services (ACCS) team. ACCS provides clinically focused, evidence-based interventions to adults with severe and persistent mental illness. Services are person-centered and delivered by a multidisciplinary team in residential or community-based settings. The Intensive Case Manager provides side-by-side interventions focused on problem-solving, skills training, modeling behavior, optimism, and encouragement. The role includes community outreach, collaboration on person-centered treatment planning, and supporting individuals as they build natural supports and become integrated into their communities. The position also includes rotating evening and weekend on-call coverage. The stated schedule is Monday through Friday, 8 a.m. to 4 p.m., with rotating weekend and evening shifts. Annual salary is $52,000–$56,000. Bilingual candidates fluent in a needed language may be eligible for a 6% salary increase.

Requirements

  • Bachelor’s or master’s degree in Psychology, Social Work, or a related field.
  • Experience working with adults with mental illness.
  • Valid Massachusetts driver’s license.

Nice To Haves

  • Bilingual fluency in a needed language; eligible candidates may receive a 6% salary increase.

Responsibilities

  • Provide community outreach to each individual as part of the multidisciplinary team.
  • Offer side-by-side interventions focused on problem-solving, skills training, modeling, optimism, and encouragement.
  • Collaborate with the team and each individual to develop a person-centered treatment plan.
  • Support individuals in becoming fully integrated into their communities by helping them build natural supports.
  • Empower individuals to take control of their lives, focusing on treatment, leisure activities, employment, and personal recovery.
  • Provide on-call coverage as part of a rotation during evenings and weekends.

Benefits

  • Paid time off, including vacation, sick time, and paid holidays.
  • Medical, dental, and vision plans.
  • 401(k) with employer match.
  • Discounted fitness services and access to childcare resources.
  • Company-paid life and accidental death insurance.
  • Ongoing training, career advancement programs, tuition reimbursement, and leadership development.
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