Insurance Sales Agent - Norfolk, NE

Auto Club Group•Norfolk, NE

2d•Onsite

About The Position

The Insurance Sales Agent is a relationship-driven sales role in a high-traffic AAA branch, helping customers find insurance, membership, and financial products that meet their needs. The position combines base pay with commissions and incentives, including ramp-up earnings support while the agent builds a pipeline and book of business. Training and support are provided to help agents succeed and obtain required licenses. The agent develops new business, retains existing clients, grows the insurance portfolio, and provides ongoing service. This includes reviewing customers’ insurance needs, identifying coverage gaps, recommending solutions, and quoting, binding, and issuing policies in compliance with underwriting guidelines and regulatory requirements. The role also involves prospecting through outreach, referrals, networking, branch and community events, and identifying opportunities to connect members with Travel and Financial Services. The position is full-time and scheduled Monday through Friday, 8:30 a.m. to 5:30 p.m. Work is performed at a temperature-controlled AAA branch; varied hours, including possible weekends, and some travel to local events may be required. Compensation includes base pay, commissions, bonuses, ramp-up support, and a comprehensive benefits package.

Requirements

Active state Property & Casualty Insurance Sales license.
Active state Life and Health Insurance Sales license, or obtain it within 60 days of hire.
Qualify for, obtain, and maintain applicable state licenses and appointments required to sell or service Auto Club Group membership products.
Obtain Health and Accident licenses and appointments where applicable, within the timeframe established by the business unit.
High school diploma or equivalent.
At least one year of customer-facing experience in a fast-paced, computer-automated business environment.
Ability to develop, manage, and close sales opportunities, including lead tracking, follow-up, pipeline management, and accountability for performance goals.
Ability to use consultative selling, product knowledge, listening, and customer discovery to assess needs, identify coverage gaps, and recommend tailored solutions.
Excellent verbal and written communication skills, a customer-first mindset, and confidence guiding sales conversations.
Proficiency with CRM platforms and Microsoft Office applications.
Ability to work varied hours, including possible weekends; some travel to local events may be required.
Regular and reliable attendance; applicants offered employment must consent to a background and drug screen.

Nice To Haves

Insurance experience is helpful but not required.
Ability to generate new business through referrals, outbound activity, networking, and other business-development efforts.

Responsibilities

Sell and provide ongoing service for ACG-branded and brokered insurance products, memberships, and financial products.
Identify customer needs, generate new business, retain clients, grow the insurance portfolio, overcome objections, negotiate, close sales, and meet or exceed sales targets and incentive expectations.
Conduct insurance reviews to assess risk, identify coverage gaps, and recommend suitable solutions.
Quote, bind, and issue policies according to underwriting guidelines and regulatory requirements.
Build and maintain rapport with members and clients, respond to inquiries professionally and promptly, and support customer satisfaction, loyalty, and trust in the AAA brand.
Prospect through local branch and community events, expand referral networks, develop business opportunities, and identify cross-sell and referral opportunities into Travel and Financial Services.
Track leads, follow up consistently, manage the sales pipeline, and remain accountable for performance goals.

Benefits

Medical plans with multiple coverage options, including HSA eligibility, and prescription drug coverage.
Dental and vision benefits.
Employee Assistance Program.
Company-paid basic life insurance and optional supplemental life and dependent coverage.
Short- and long-term disability coverage.
Optional critical illness, accident, and pet insurance.
401(k) plan with company matching and an additional company contribution.
Health Savings Account and Flexible Spending Account options.
Accrual-based paid time off for eligible employees.
Company-paid holidays, mental health day, floating holidays, and volunteer day for eligible full-time employees.
Paid parental, bereavement, jury duty, and military leave programs.
Tuition assistance.
Professional certification support with 100% reimbursement for eligible programs.
Career development and advancement opportunities.
Complimentary AAA membership with roadside assistance and travel discounts.
Adoption assistance program.
Ramp-up earnings support, including a $2,500 incentive and supplemental pay during the first seven months.
Elevated commission structure during the first 15 months.
New Hire On-Pace Bonus tied to milestones.