Imaging Center Supervisor

RadNet • Phoenix, AZ

3h

About The Position

As an Imaging Center Supervisor, you will help lead an imaging center team committed to quality patient care, value, and access. You will support hiring, direct and mentor employees, set expectations, monitor performance, and provide coaching or discipline as appropriate. The role also includes promoting business development, pursuing goals, improving efficiency, maintaining safety and regulatory compliance, and performing technologist duties when applicable to maintain technical skills or address staffing shortages.

The supervisor is expected to safeguard patient property and health information, on-site medications, company property, cash, and patient financial information. They must model professional, respectful, and culturally sensitive interactions with patients, families, coworkers, and the public, while fostering cooperative working relationships.

The position requires management and customer-service skills, knowledge of budgets and financial statements, familiarity with workers’ compensation billing and basic medical matters, and experience in a similar-volume medical facility. A four-year degree in business or healthcare administration, or six or more years of radiology-service-industry and/or management experience, is preferable.

Requirements

• Excellent management skills, including sales and customer service, public relations, time management, clerical skills, some bookkeeping, written and verbal communication, budget and financial statement knowledge, workers’ compensation billing knowledge, and basic medical-related knowledge or skills.
• Detail-oriented, highly organized, and able to interact effectively with doctors, patients, vendors, peers, staff, and management.
• Previous experience at a similar-volume medical facility.
• Ability to communicate clearly and effectively verbally and in writing.
• Knowledge of state and federal health and safety regulations.
• Knowledge of budget development, general computer skills, and Microsoft Office.
• Passion for patient care, sound judgment, and professionalism in all situations.
• Effective communication and interpersonal skills, with respect for patients, guests, and colleagues.
• Structured work approach, ability to understand complex problems, and ability to prioritize in a fast-paced environment.

Nice To Haves

• Imaging technical experience is a strong plus.
• A four-year degree in business administration or healthcare administration is preferable.
• Six or more years of experience in the radiology service industry and/or management is preferable.

Responsibilities

• Assist with hiring qualified team members in accordance with approved protocols and HR guidelines, and help maintain low employee turnover.
• Direct, mentor, and oversee imaging center and department team members; set expectations and objectives, monitor performance, and provide recognition, coaching, counseling, or discipline as appropriate.
• Follow OSHA regulations, RadNet practices, and safety protocols.
• Promote, recommend, and seek new business opportunities for the imaging center and organization.
• Develop strategies to achieve individual and business-unit goals.
• Advocate for change to improve effectiveness and efficiency.
• Perform technologist duties, when applicable, to maintain technical skills and help address staffing shortages.
• Safeguard patient property and Patient Health Information, and ensure team members do the same.
• Safeguard on-site medications in accordance with company policies, procedures, and legal requirements, and ensure employees follow medication policies.
• Respect company property, including cash and patient financial information on-site or in patient portals, and ensure team members do the same.
• Respond professionally to patients and coworkers and demonstrate respect for patient boundaries and cultural sensitivities.
• Interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting, and ensure team members meet the same expectations.
• Foster a nurturing environment and cooperative, collaborative working relationships.

Benefits

• Comprehensive medical, dental, and vision coverage.
• Health Savings Accounts with employer funding.
• Wellness dollars.
• 401(k) employer match.
• Free imaging services at company imaging centers for the employee and immediate family.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed