Housing Case Manager/Facilitator

Openwork • Houston, TX

1d • Onsite

About The Position

Openwork is seeking a compassionate, dependable, and organized Housing Case Manager / Facilitator to support a youth housing program in Houston, Texas. The role serves young adults ages 18–24, guiding them through housing applications, leasing, and move-in processes while providing ongoing case management to support housing stability and independence. The position is on-site in a youth housing services environment and pays $24.04 per hour. The schedule is Monday through Friday; weekend availability will be discussed during the interview.

Requirements

• Bachelor’s degree in Social Work, Psychology, Sociology, Human Services, Social Services, Criminal Justice, or a closely related field.
• Knowledge of case management principles, client support, and service coordination.
• Strong communication, organization, and problem-solving skills.
• Ability to maintain accurate case notes, documentation, and client records.
• Proficiency in Microsoft Word, Excel, Outlook, and data entry.
• Ability to manage multiple cases, follow procedures, and meet deadlines.
• Strong interpersonal skills and ability to work with young adults from diverse backgrounds.
• Dependable, detail-oriented, and comfortable working independently and as part of a team.
• Valid driver’s license, reliable transportation, and liability insurance.
• Availability to work Monday–Friday; weekend expectations will be discussed during the interview.

Nice To Haves

• Previous experience in case management, social services, or housing assistance.
• Knowledge of public housing programs, housing subsidies, or housing voucher processes.
• Experience maintaining case files and electronic case management records.
• Familiarity with the transitional needs of young adults aging out of foster care.
• Experience assisting youth with housing stability and independent living goals.
• Knowledge of community resources and supportive housing services.

Responsibilities

• Provide supportive case management services to young adults ages 18–24.
• Complete housing assessments to determine eligibility, readiness, and individual support needs.
• Assist youth with housing applications, voucher programs, and leasing requirements.
• Guide participants through housing briefings, documentation, and move-in procedures.
• Help prepare and submit required paperwork to local housing authorities.
• Assist with recertifications, housing transfers, income updates, and household changes.
• Provide ongoing on-site support to promote housing stability and independent living.
• Monitor individual housing plans and help participants meet program requirements.
• Participate in wraparound meetings and coordinate services with internal program teams.
• Maintain accurate case notes, housing records, and documentation in case management systems.
• Connect youth with available housing resources and supportive services.
• Collaborate with internal programs to help youth prepare for future housing opportunities.
• Attend program meetings, housing workshops, and community events as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level