Host Cashier

Kansas Crossing Casino LC•Pittsburg, KS

About The Position

The Host Cashier provides gracious, kind, and warm service that creates a sense of fondness and delivers Hometown Hospitality and fun. The role requires extensive menu knowledge and includes greeting guests, anticipating their needs, seating them, accepting and confirming reservations, and tendering payments. The Host Cashier supports departmental goals of consistency, quality, and a sense of urgency while reflecting the company’s values of Fun, Friendly, and Community. The position is responsible for assigned funds and cash inventory, balancing transactions and paperwork, preparing reconciliation reports, and operating the Point of Sale System according to training. The Host Cashier also follows company policies and procedures, protects company assets and confidential guest information, watches for fraud and counterfeit currency or vouchers, maintains cleanliness, and uses chemicals responsibly. The role involves working effectively in a fast-paced environment, communicating with Team Members, guests, and outside contacts, moving throughout work areas, and spending extended time on one’s feet. Work may include long hours, nights, weekends, and holidays. The position also carries casino regulatory and compliance responsibilities, including required training and licensing, following applicable laws and gaming controls, helping prevent minors from accessing restricted gambling areas or regulated products, and reporting suspected wrongdoing or violations.

Requirements

Must be at least 18 years of age.
High school diploma or GED.
Friendly demeanor and ability to communicate well with the public.
Ability to communicate effectively with Team Members, guests, and outside contacts at all levels.
Ability to work effectively in an intense, fast-paced environment requiring a high degree of concentration.
Positive and enthusiastic approach to assignments.
Reliable attendance and punctuality.
Clean, well-groomed, professional appearance.
Optimistic outlook and a proven track record of leading and inspiring, with a record of success in service excellence.
Attention to quality details, strong communication skills, and ability to deliver fun.
Ability to work long hours, including nights, weekends, and holidays.
Ability to move around work areas effectively and efficiently and remain on one’s feet for extended periods.
Ability to obtain required license(s).

Nice To Haves

Cashiering experience preferred.

Responsibilities

Arrive punctually for pre-shift meetings, participate openly, and maintain a positive attitude.
Provide Hometown Hospitality and fun while demonstrating the core values of Fun, Friendly, and Community.
Safeguard company assets and follow company policies and procedures, including attendance, appearance, and guest confidentiality requirements.
Maintain accountability for funds entrusted during an assigned shift and keep cash inventory secure.
Balance money transactions and paperwork, and prepare reconciliation reports for funds under their responsibility.
Help coworkers with essential functions and contribute to teamwork.
Operate the Point of Sale System according to provided training.
Clean as you go and clean spills immediately.
Use chemicals responsibly as prescribed and ensure containers are properly labeled.
Accept and confirm reservations.
Greet and seat guests, anticipate their needs, provide menu knowledge, and tender payments.
Conduct themselves in a gracious, kind, warm, professional, courteous, and responsive manner.
Watch for fraud, forged or counterfeit currency, and vouchers.
Attend casino-required training and obtain required licenses.
Perform duties in compliance with applicable local laws, regulations, gaming requirements, and internal controls.
Take steps to prevent minors from gambling or loitering in gambling areas, drinking alcoholic beverages, or purchasing tobacco.
Know the ordinances, regulations, laws, policies, and procedures relating to the department, as well as the Property’s problem-gambling programs.
Investigate exceptions, fraud, and potential violations as appropriate, report them to the appropriate management levels, and report known wrongdoing by Team Members.
Perform other duties as assigned.