Hospitality Services Supervisor

Sonida Senior Living • Lyndhurst, OH

2d

About The Position

The Hospitality Services Supervisor oversees food and beverage service for residents, guests, and visitors in the community. The role ensures food and beverages are creative, flavorful, nutritious, varied, and served on time, including during meals, special events, marketing events, and activities. The supervisor collaborates on the operation’s marketing needs while maintaining a profitable, well-operated department.

The supervisor assists the Dining Services Director with department staffing actions, including recruitment, interviewing, selection, and termination, and documents and coordinates those actions. The role also develops, implements, conducts, and documents food-service in-service training; schedules staff for department and community training; ensures menus and recipes are written and followed; and supervises the serving line to ensure food is attractively displayed and properly served.

Requirements

• High school diploma or GED.
• At least 1–3 years of Food Service Supervision experience in a hospital, hotel, healthcare, or senior living environment.

Responsibilities

• Ensure creative, flavorful, nutritious, assorted, and timely food and beverage service for residents, guests, and visitors across meals, special events, marketing events, and activities.
• Collaborate on the marketing needs of the operation while maintaining a profitable and well-operated department.
• Assist the Dining Services Director with recruitment, interviewing, selection, and termination of department staff, and document and coordinate these actions.
• Develop, implement, conduct, and document Food Service Department in-service training programs.
• Schedule staff for department and community in-service training.
• Ensure menus and recipes are written and followed.
• Supervise the serving line to ensure food is attractively displayed and properly served.

Benefits

• Flexible scheduling
• Company support for educational and learning opportunities
• Paid referral programs for Team Member and Resident referrals
• Medical insurance
• Dental insurance
• Vision insurance
• Life and disability insurance
• 401(k) retirement savings with a discretionary company match determined each year based on company performance
• Employee Assistance Program
• Dependent Care and flexible spending accounts
• PTO available from day one
• Paid training

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED