Hospitality Manager
Compass Group
•Onsite
About The Position
Step into an extraordinary leadership role as Site Manager at the iconic Werribee Open Range Zoo, where hospitality meets the wild. You will take full ownership of day-to-day catering operations, seamlessly manage high-volume retail food outlets and unforgettable functions while leading a passionate team to operational excellence.
Requirements
- Passionate and impeccably groomed senior hospitality leader with proven experience managing high-volume operations, fine dining, and diverse teams
- Expert in food and current industry trends, and delivering exceptional customer experiences for Zoo visitors and tourism markets.
- Adept at stakeholder management, communication, and catering for both retail food services and functions or events
- Thrives in fast-paced environments with a hands-on leadership style and full flexibility to work weekends, holidays, and peak seasons
Responsibilities
- Deliver an exceptional customer experience to all employees and visitors
- Oversee a focused team of service professionals across culinary, retail, baristas, and function offerings
- Take accountability for innovation and provide solutions for continued food, beverage, and service growth
- Prioritise staff mentoring to effectively train, motivate, and develop the next generation
- Implement strategic succession planning to ensure long-term team capability and growth
Benefits
- Multiple salary packaging options to make your dollar go further
- 12 weeks of paid parental leave for primary caregivers
- Access to 100+ retail discounts
- Clear career paths and support to achieve your goals
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
